Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park.  Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Race and Social Equity Statement
We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all.  With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.  

We envision a department that proactively infuses racial and social equity in its internal operations.  With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

Under supervision, the Recreation Facility Assistant performs facility monitoring work, light office tasks, customer service duties, set up and take down of tables and chairs and occasional janitorial tasks.

This position performs the following essential duties:  

1.  Maintain safe and orderly use of the recreational facility by patrons during open hours; identify and report major facility issues immediately.

2.  Provide excellent customer service; use tact and diplomacy when greeting patrons and answering general questions; assist patrons with reservations, program information, or registration using recreation management system. 

3.  Monitor and maintain recreation equipment and supplies; ensure that equipment issued to patrons is used in a safe manner and returned in a reasonably acceptable condition; assist in room set up, break-down, and clean-up for courses or programs as needed, including light custodial duties.

4.  Monitor program participants and recreational activities; monitor activities and patrons and administer first aid in case of minor injuries.

5. Outreach and promote interest in recreation activities in the local community.

6. Prepares and submits records and reports related to program and recreational activity participation, facility maintenance, equipment and supplies, and other records and reports as needed; perform routine clerical work as needed.

7. Monitor permitted events and ensure terms of facility or field reservations are followed.

8.  Performs other related duties as assigned.

NOTE: Applicants must complete the 3278 supplemental questionnaire found in the Additional Information section of this job announcement in addition to submitting an application. Only applicants who submit both an application AND supplemental questionnaire will be able to participate in the department's selection process.

Education:

Possession of a High School Diploma or equivalent (GED or High School Proficiency Examination) and 
 
Experience:

500 hours of recreation or facility monitoring

DESIRABLE QUALIFICATIONS

    -  Ability to analyze situations, plan, organize, and research

    -  Ability to speak and write effectively

    -  Ability to follow instructions and to maintain working relations with fellow employees and the public

    -  Note: Each individual assignment may require different knowledge, skills, and abilities

Supplemental Questions to Help Screening Process

please click on this link to provide us with more information about your application

Salary per hour: $20.25 (effective 9/1/23 per SF Minimum Compensation Ordinance; next increase to $20.75 on 1/1/24)- certain shifts will have a night premium.

Steps to Apply:

1. Carefully review the information presented in this job announcement an
2. Complete the required supplemental questionnaire:                       

Recreation Facility Assistant Supplemental Questionnaire

3.The purpose of this questionnaire is to gather job specific information. Only applications with a submitted supplemental questionnaire will be reviewed for consideration in the department's selection process.

1. Complete your application with as much detail as possible in the experience section. Please be sure to include all relevant training and experience in your application. It is essential that you provide complete information. A resume will not substitute for a completed application. If you write "see resume" on your application, your application may be rejected.
2. Verification of Education and Experience:

          Applicants will be required to submit verification of qualifying education and                       experience at a certain point during the recruitment and selection process.

Recreation Faciity Assistant verification sample

Verification Guidelines: http://www.sfdhr.org/index.aspx?page=20#verification     
Education Verification: https://sfdhr.org/how-verify-education-requirements

Notes:

• Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
• Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Application Opening -  Friday, July 14 (November 21)

Application Status - this is an on going recruitment for a TEX As Needed Civil Service appointment -  This job does not have any City health or retirement benefits since it is temporary in nature.   This particular announcement may be subject to temporary closure/suspension for screening and hiring purposes.

If you are interested in a permanent civil service appointment/position as a Recreation Facility Assistant, you can request to be added to a notification list by emailing [email protected]. 

Appointment Type
This recruitment is for a Temporary Exempt (TEX), as-needed appointment. This position is exempt from the Civil Service examination process pursuant to the San Francisco Charter Section 10.104 and shall serve at the discretion of the Appointing Officer.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.

All your information will be kept confidential according to EEO guidelines.

Contact: For questions about this position or how to apply, please contact Dorothy Young - [email protected] or (415)831-2762

Important information

1. These positions work as-needed, and are temporary exempt, as-needed/seasonal appointments without city employee benefits.

2. Exempt employees under Charter category 16 are considered to be “at will” and serve at the discretion of the General Manager.

3. Employees may only be scheduled to work certain quarters/semesters depending on the operational needs of the Department. 

4. Work assignments may vary depending on the needs of the Department. Some positions may require working rotating shifts, evenings, weekends, and/or holidays.

5. These as-needed/seasonal, temporary exempt seasonal appointments cannot exceed six (6) months or 1,040 hours (note: an internal departmental threshold of 960 hours may be applied).

6. Successful candidates may NOT be guaranteed specific job placements, work site locations or fixed hours.

7. The Department may determine that some candidates must call for daily assignments based on business operational needs.

8. All As-needed/seasonal vacancies in this class will include this pool of applicants.

9. Your application will remain active for one (1) year from the date that you applied with the understanding that you can periodically update your application with key relevant information such as the possession of additional certifications, experience, etc. 

10.  You may also submit additional information via email to [email protected].

Additional Information Regarding Employment with the City and County of San Francisco

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

Public Resources Code 5164
Candidates for positions with the Recreation & Parks Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Revised 7/13/23; 5/3/2023, 8/31/23; 9/21/23; 5/17/24 with new links

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.