Exam Type: CBT – This is a Citywide Exam

• Application Opening – May 1, 2024
• Application Deadline – May 14, 2024
• Compensation: $56,498.00 to $68,640.00 Yearly
• https://careers.sf.gov/classifications/?classCode=2919
• List ID: CBT-2919-X00057

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Under direction, the 2919 Child Care Specialist provides childcare in a child development center or play care program setting; performs services in the care and supervision of children; and encourages developmentally age-appropriate play activities.

ESSENTIAL DUTIES AND FUNCTIONS        

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Oversee and supervise children’s activities at any of the Human Services Agency’s (HSA) Drop-in Child Care Facilities. Interact with children according to program policies.
2. Actively engage children with developmentally appropriate play activities while incorporating numeracy and literacy strategies.
3. Interact with clients and children to help them check into the drop-in center and help direct clients to the appropriate locations for their program needs.
4. Communicate with parents/guardians via in-person meetings, email, phone, or text regarding feedback and/or major concerns of the behavior of children.
5. Maintain pertinent records via and generate necessary incident reports and correspondence; this may include entering case notes into computer applications.
6. Develop and maintain partnerships with CalWORKs Service Staff and other HSA programs to refer Agency resources to parents/guardians to assist children’s needs.
7. Participate in trainings to remain current in child development, family support strategies, customer services and health and safety including CPR/first aid.
8. Assist in the development and planning of an age-appropriate curriculum and activities for children.
9. Provided support to families regarding needs of their child, providing community resource referrals for health concerns and/or family resource center referrals.
10. Maintain an orderly, comfortable, and safe learning environment which includes providing children with age appropriate and developmentally appropriate assistance with activities as well as providing snacks and providing restroom/diaper assistance.
11. Perform additional duties as required.

1. Education: Possession of an Associate's Degree from an accredited college or university in Early Childhood Education or Child Development;

AND

Experience: Two (2) years full-time work experience working with children in a licensed child care center or qualified license-exempt program;

OR

2. Education: Possession of a high school diploma; 

AND

Experience: Four (4) years of full-time work experience working with children in a licensed childcare center or in a qualified license-exempt program.

Substitution: Applicants may substitute up to four years of the required experience with college coursework in Child Development or a closely related field. Thirty (30) semester unit /forty five (45) quarter units of coursework from an accredited college or university will be considered equivalent to one year of qualifying experience.

Note: License-exempt programs include Court Child Care Drop-In, full service child care programs in licensed residential treatment program or family shelter, summer camp full-time programs, after-school and summer programs on a school site.

License and Certification:

Possession of Infant Child CPR certification and First Aid Training.

Applicants must meet the Minimum Qualifications requirements by the filing deadline unless otherwise noted.

Desired Qualifications:

• Possession of a bachelor’s degree in early Childhood Education or Child Development
• Possession of a valid Early Care and Education Teacher’s Permit

*** Please note: With your application, please upload copies of your valid Infant Child CPR certificate and First Aid Training certificate. ***

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

Multiple Choice Examination (Weight: 100%)

Candidates who meet the minimum qualifications will be invited to take a multiple-choice exam. The multiple-choice exam will be administered either on a computer or a paper format.  The type of format will depend on the size of a qualified applicant pool. Qualified candidates will be notified of the type of exam format in their exam appointment notification. The exam will measure essential knowledge, skills, and abilities in job-related areas which may include, but not limited to knowledge of childhood development theories and practices; knowledge of principles of care and supervision of children; ability to understand instructions and speak in English at a level sufficient for successful job performance; ability to write in English at a level sufficient for successful job performance; ability to interact effectively and positively with diverse and multi-cultural individuals.

The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.

Note: A passing score must be achieved on all examination components in order to be placed on the eligible list. The hiring department may administer additional position-specific procedures to make final hiring decision.

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant’s experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Seniority Credit in Promotional Exams
• Veterans Preference
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at (415) 798-0612 or by email at [email protected]. 

All of your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.