• Application Opening: 04/16/2024
• Application Filing Deadline: 04/28/2024
• Annual Salary: $148,304 and $189,306
• Recruitment ID:  RTF0125580-01152488

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

External Affairs: The External Affairs Bureau at the SFPUC oversees the agency's local, state and federal legislative and policy activities, communications, community engagement, community benefits, and environmental justice program. 

Project name: Strategy Optimization and Performance Project     

The EA Organizational and Stakeholder Project Manager will address critical needs within External Affairs related to organizational design, change management, work planning, relationship management and strategic decision making within a matrix structure, including strategic planning, resourcing, implementation, and as-technical assistance. This will include managing cross-sector, time-sensitive and high priority projects and initiatives that strengthen the organizational culture, processes, and systems within External Affairs in support of effective and collaborative teams and high-impact work.

This position will lead a strategy optimization and performance project in External Affairs in response to both internal and external emerging needs. This will include: 1) managing an organizational design process for the alignment of organizational structure and identified objectives and priorities, to improve efficiency and effectiveness; 2) leading, managing, and tracking the development and implementation of cross-functional organizational design work including strategic planning, resourcing, and leveraging data, contracting and budgeting; 3) fostering existing and building new relationships for effective change management as the organizational design efficiencies are mobilized, with a focus on external stakeholder relationships.

Essential Functions:

• Develop and implement plans to strengthen External Affairs’ organizational culture and programmatic services grounded in aligned, effective, values-driven strategic thinking with a diversity, equity, and inclusion frame.
• Manage the development of planning and evaluation spaces in External Affairs dedicated to thoughtful staff and program development, including strategy, wellness, and mutual support and accountability.
• Lead complex project management to implement plans around organizational design and change management priorities including developing structures to drive strategy, execution, and collaboration to advance goals.
• Provide analysis and direction for key projects to formulate functional and effective strategies on priorities from the External Affairs’ leadership team.
• Provide strategic support for staff across External Affairs in undertaking critical changes to administrative processes including contract and budget management, as well as supporting strategic approaches to other key initiatives.
• Provide supervision and support to strategic cross-functional teams and individual staff related to project outcomes.
• Monitor and support implementation of program development and process improvements, as needed, to ensure desired outcomes are being achieved.
• Strengthen collaborative relationships and identify opportunities for coordination with external stakeholders, including other City agencies and community stakeholders.
• Coordinate and effectively communicate with internal SFPUC and External Affairs stakeholders regarding alignment and implementation of specific projects. Assist in securing support and resources to meet the goals of these projects.
• Support the development of reports and communications on key performance metrics and outcomes, as needed, to make informed assessments of progress and outcomes. 
• Identify and resolve issues as they occur including changes in timelines, resources, and team capacities.
• Support the development of an External Affairs organizational culture grounded in strategic planning, data analysis, collective purpose, and interdependent mutual accountability.
• Support a culture of continuous experimentation and improvement in service of and accountability to our customers and communities.
• Perform other related duties as required.                                           

Education: Possession of a baccalaureate degree from an accredited college or university; AND

Experience: Five (5) years of professional experience developing and/or implementing processes, programs, and policies in external affairs; public policy; government affairs; community benefits; communications; or related functional areas; experience must include three (3) years of supervisory experience.

Substitution:  Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester or forty-five (45) quarter units.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Ability to establish and maintain effective working relationships with cross-functional teams, consultants, and stakeholders
• Highly collaborative, inquisitive, creative, and analytically minded self-starter that can work independently and with a team
• Ability to gather, analyze and communicate relevant information efficiently and effectively
• Ability to organize, prioritize and manage complex projects within a large organization with competing priorities
• Knowledge of city operational processes such as contracting and/or budget management

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Rocio Mendoza at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.