TERMS OF THE ANNOUNCEMENT HAVE BEEN CHANGED. APPLICANTS NEED NOT REAPPLY FOR CONSIDERATION.

THIS IS A POSITION-BASED EXAM

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• Applications Open: Monday, April 8, 2024
• Applications Close: Monday, April 22, 2024
• Salary range for 9772 position: $94,198 to $114,556
• Recruitment ID: PBT-9772-144468

Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Click here to read more about the San Francisco Juvenile Probation Department (JPD). 

The San Francisco Juvenile Probation Department’s mission is to serve the needs of youth and families who are brought to our attention with care and compassion.  We engage fiscally sound and culturally competent strategies that promote the best interests of the youth, and provide victims with opportunities for restoration.

Our equity-centered goals are to:

• Reimagine how the City addresses juvenile crime, from referral through reentry, in collaboration with the community and our system partners, emphasizing research and evidence-based practices, and sustainably addressing pervasive racial disparities throughout the system. 
• Advance a Whole Family Engagement strategy that places racial equity at its center to ensure that all youth have equal access to successful outcomes, and that advances youth-and family-centered case plans and goal development, with the supports and resources necessary to help justice-involved youth thrive. 
• Bolster equitable leadership development opportunities for BIPOC staff; implement change that meaningfully improves the workplace experience of BIPOC staff; enact our organizational belief of redemption and helping people to succeed.

Under supervision of the Probation Services Director, the Community Programs Relations Specialist assists in researching, establishing contracts with, monitoring, and evaluating Community Programs for the Juvenile Probation Department by maintaining close contact with personnel of community-based agencies and projects, analyzing data and preparing recommendations; and performing other duties as required.

Essential Duties of the Community Programs Relations Specialist include but are not limited by the following:

1. Develop and maintain relationships with community-based programs that support justice involved youth. 

2. Source community-based programs to meet the needs of justice-involved youth.

3. Liase with community partners in implementation of services; attends project-related community and other meetings

4. Conduct orientations that inform various groups, organizations and individuals on probation and support services. Surveys and analyze results of orientation satisfaction surveys to improve orientation responsiveness to community needs. 

5. Review and analyze monthly reports submitted by various community groups, organizations and agencies to ensure contract compliance; visit sites to assess effectiveness of individual projects: write and submit monthly performance monitoring reports.

6. Manage the Juvenile Advisory Council, comprised of former justice-involved youth who would like to make a difference in the community. 

1. Possession of a baccalaureate degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; OR

4.Possession of a Ph.D. or Juris Doctor degree from an accredited college or university.

SUBSTITUTION:

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice and/or elections related work may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Desirable Qualifications: 

In addition to meeting the minimum qualifications listed above, the ideal candidate will have demonstrated a successful track record of having the following knowledge and abilities. 

Knowledge of: 

• Principles, procedures, practices and legal standards of Community Development programs;
• Federal, State, and local laws as they apply to such programs, local governmental structure, applicable existing and proposed legislation, and regulatory mandates. 

Ability to: 

• Establish and maintain effective working relationships in order to work effectively, coordinating with funding agencies, other city departments, non-profit and/or neighborhood organizations, department staff, officials and the general public;
• Apply the principles and practices of public administration and financial management;
• Clearly interpret all applicable laws, ordinances and codes as they pertain to the supporting programs and effectively communicate program policies to boards, committees, and other agencies and the public;
• Identify, gather and evaluate information from a variety of sources, formulate logical conclusions and develop effective courses of action and/or recommendations;
• Use computer applications, including email, word processing, spreadsheets, databases and the internet to prepare correspondence, reports and other documentation, extract and process information and create and maintain records, prepare clear accurate and well-organized reports, and memos;
• Speak clearly and concisely in order to effectively express ideas and communicate work-related information to a variety of individuals and groups;
• Prioritize and organize multiple assignments and projects and facilitate attainment of established goals and objectives;
• Ask appropriate questions and effectively elicit information and exercise sound judgement and appropriately refer issues to managers/administrators.

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

 SELECTION PROCEDURES

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which are described below.

Reminder:

• We communicate via e-mail, so please ensure that you have access to the e-mail address with which you have registered. All communications related to this recruitment will be sent to the e-mail you registered. 

Minimum Qualifications Supplemental Questionnaire (MQSQ) (Weight: Qualifying)
Candidates will be sent an MQSQ via email as part of the employment application. Applicants will be required to respond to the MQSQ in the time frame indicated, and submit their answers as directed. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQs) for this position.  The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation (Weight: 100%)
Candidates deemed to have met the minimum qualifications will be invited to participate in a written examination designed to measure the knowledge, skills and abilities in job-related areas as described in this announcement. Candidates much achieve a passing score on the Supplemental Questionnaire examination to be ranked on the eligible list. 

After the eligible list is finalized/adopted, the department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.). Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.

                                                                          TIMELINE

Written Supplemental Questionnaire Evaluation:
May 2024

Eligibility List Established & Departmental Interviews:
June 2024

• This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.

Eligible List/Score Report: 

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months and may be extended with the approval of the Human Resources Director. 

Certification:
The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .] The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow the instructions on the screen.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All your information will be kept confidential according to EEO guidelines.

For questions, please contact Principal HR Analyst Joanna Luong at [email protected] or at 415-753-7523.                                                           

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.