Application Opening: April 5, 2024

Application Deadline: April 26, 2024

Salary: $137,540 - $175,552 (Range A)

Recruitment ID:  RTF0144366 – 01106026 – 144367

Appointment Type

This permanent exempt position is excluded by the Charter from the competitive Civil Service Examination process and shall serve at the discretion of the Appointing Officer.

ABOUT THE DEPARTMENT

The Department of Building Inspection oversees the effective, efficient, fair and safe enforcement of the City’s building, housing, plumbing, electrical, mechanical, and disability access codes for San Francisco’s more than 200,000 buildings.  

POSITION DESCRIPTION

Under the direction of DBI’s Assistant Director, the Disaster Coordination Unit (DCU) Manager is responsible for the oversight and coordination of emergency preparedness, disaster response planning and employee disaster readiness projects throughout DBI.  The incumbent will plan, coordinate, develop policies and implement emergency preparedness and operations plans across all DBI divisions.  The incumbent will coordinate with executive staff, senior managers, designated disaster response teams and will represent DBI in citywide working groups and activities.

Develop emergency response and Continuity of Operations plans: The DCU manager develops, refines and coordinates the implementation of emergency and disaster plans, policies and procedures for the department.  The incumbent coordinates with team leaders and managers to ensure accountability and training across the department’s divisions; establishes goals and tracks and reports progress; continually engages with staff and managers to educate, inform and prepare staff; and prepares a quarterly report to keep the executive team and other stakeholders informed on the department’s disaster planning and readiness.

Maintain disaster response organizational chart and facilitate training: In coordination with the executive team, the DCU manager develops a disaster response organizational chart of departmental staff assigned to response roles and coordinates training, conducts training exercises and ensures readiness and accountability for all staff-assigned roles. He/she/they ensures that the department is following best practices in training and preparing staff for their roles in an emergency.

Track and maintain resources and supplies: The DCU manager procures, disseminates and tracks emergency response supplies and resources to staff and provides information and training on its use.  The incumbent maintains communications equipment and supplies, including handheld radios, mobile command vehicle, satellite phones and other disaster coordination supplies and equipment, and develops policies and conducts call-out drills to test equipment and ensure operability.  He/she/they leads budgeting and resource needs planning for the DCU.

Interagency coordination: The DCU manager represents the department in citywide disaster and emergency training, staffs the City’s Emergency Operations Center when necessary, participates actively in the city’s infrastructure branch planning and preparation, and represents the department in public meetings and citywide planning activities.

Expense tracking and accounting: In coordination with the department’s finance and accounting division and the Controller’s Office, the DCU manager manages and oversees expense tracking and reimbursement for the department’s emergency response expenses and maintains related records.

Forward-thinking and Outcome-Focused: The DCU manager serves as the department’s program lead for disaster response planning, disaster coordination and emergency preparedness. The incumbent maintains and manages associated records, seeks and implements process improvement and workflow efficiencies, and organizes and oversees training sessions to ensure consistency and compliance with department policies and procedures. He/she/they develops document templates and new processes and procedures for departmental staff.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

• Develops and implements emergency program standards, plans and templates, including the Disaster Response Plan, Continuing Operations Plan and other critical disaster response preparedness plans; 
• Coordinates with all city departments and private/public organizations that have operational roles in emergency situations affecting DBI; 
• Coordinates emergency response program efforts within the department; 
• Identifies critical emergency response issues, including advising appropriate staff and recommending solutions to resolve complex program problems; 
• Oversees emergency support professional services contracts, supplies procurement and management and associated tasks; 
• Participates in the preparation of training and exercises for DBI’s disaster response plan Continuity of Operations Plan (COP) and its supporting plans, appendices and annexes; 
• Works with executive team to develop disaster response organizational chart and assigns and coordinates with each staff member on necessary training to complete for each position;
• Coordinates Safety Assessment Program (SAP) training and maintains the list of available SAP-certified personnel, as well as coordinates with partner CCSF departments on maintaining an active list of SAP-certified personnel;
• Develops, recommends and implements strategies to protect and promote cooperation and understanding the DBI emergency response program and its impact on each division; 
• Ensures coordination of DBI emergency response efforts with external partner agencies; 
• Works in conjunction with managers and emergency coordinators at various levels of government; 
• Plans, directs and evaluates emergency preparedness educational and community outreach programs; 
• Participates in the continuous evaluation of the adequacy of DBI operations and recovery plans to evaluate critical buildings and ensure building safety, including the Building Occupancy Resumption Program (BORP); 
• Initiates changes in plans, priorities and strategies consistent with available resources for emergency response; 
• Implements best practices and lessons learned from other relevant incidents to ensure DBI preparedness and resilience;
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

The ideal candidate will:

• Be a self-starter, diligent and ethical, with great project management skills, follow-through and excellent communications skills.
• Knowledge of: emergency preparedness practices and procedures, project and program management, principles of disaster response structure and governance, policy development and effective reporting.
• Ability and Skill to: plan, coordinate, and direct the work of other employees; establish effective working relationships with personnel at all levels and the general public; communicate effectively orally and in writing; and collect, synthesize and analyze. Ability to apply rules to real-life facts and work as part of a collective effort. Ability to problem solve; give presentations; facilitate/coach; manage group process; develop and design training; plan and coordinate; use training technology and computers; and speak and write in a clear and effective manner.

MINIMUM QUALIFICATIONS

Education/Training:
Possession of a baccalaureate degree from an accredited college or university with major coursework in business administration, public administration, emergency management or similar field

Experience:
Four (4) years of professional experience in emergency operations, disaster planning and emergency management or a closely related field

License/Certification:
Possession of a valid California driver's license – Class C

Applicant must meet the minimum qualification requirements by the final application filing date unless otherwise noted.

Desirable Qualifications:
Successful completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, IS 200.b or ICS 200, and IS 700/800.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Substitution:
Additional experience in emergency/disaster planning and management, as described above, may be substituted for the required degree on a year- for-year basis (up to a maximum of two [2] years). Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Selection Procedures
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs to the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. 

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams 
• Right to Work
• Copies of Application Documents
• Diversity Statement

How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

Select the “Apply Now” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Information about the Hiring Process: Click here

Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please send inquires to Yvonne Lin at [email protected]

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.