Childhood Hearing Health Educator Trainee (9910) - Department of Public Health

  • Full-time
  • Job Code and Title: 9910-Public Service Trainee
  • Fill Type: Temporary Exempt

Company Description

The San Francisco Department of Public Health's Maternal, Child & Adolescent Health (MCAH) Child Care Health Program (CCHP) is accepting applications for a full-time trainee position in class 9910 Public Service Trainee (Childhood Hearing Health Educator Trainee).

The 9910 Public Service Trainee (Childhood Hearing Health Educator Trainee) provides health and safety consultation and outreach to underserved child care, family resource center and shelter sites throughout San Francisco to facilitate Medi-Cal enrollment and linkage of children ages 0-5 years old to needed health services, medical and dental homes.

Application Opening – Wednesday, June 7, 2023
Application Deadline – Wednesday, June 21, 2023
Location: 333 Valencia St. San Francisco CA 94103
Shifts: Full-Time, Monday to Friday, business core hours 8:00 a.m. to 5:00 p.m. Shift assignments are subject to changes depending on the operational needs of the division
Compensation: $31.75 Hourly
Appointment Type: Temporary Exempt 

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. 

Job Description

Under general supervision of the Child Care Health Program (CCHP) Nurse Manager and the Office of Childhood (OCH) Hearing Audiometrist, the 9910 Public Service Trainee performs the following duties:

  • Train and and participate in the development, promotion, implementation, and evaluation of CCHP OCH’s Early Childhood Audiometric Screening and School Aged Screening programs.
  • Assist with coordinating and scheduling hearing screening in childcare settings for children 0-5yrs and in K-12 settings for school aged children.
  • Train in hearing screening procedures by the Certified School Audiometrist, including pure tone (PT) “Play Audiometry” and Otoacoustic (OAE) methods, to assist in all phases of hearing assessments, including: prepping supplies and equipment for screening, leading educational “circle times” for children, and collecting hearing screening results for community assessments and quality improvement.
  • Learns care coordination basics and motivational interviewing strategies to assist with hearing referrals and case management calls to educate parents on the importance of hearing for healthy child development and to help parents make needed hearing appointments for their children.
  • Documents hearing screening results using electronic health records, data spreadsheets, and online survey tools, including the Epic Electronic Health Record. Includes accurate, complete & timely data entry of client demographic data, health screening data, and consent status directly into the MCAH Oracle database, Epic, or other software application in coordination with other CCHP team members.
  • Access MCAH Oracle, Epic, or other software application to check client’s consent status, Medi-Cal status, and/or additional information
  • Adhere to operational procedures for confidential handling, storing and destruction of documents, including protected health information
  • Train in culturally sensitive and appropriate literacy level for target audience to translate educational

The 9910 Public Service Trainee also performs other related duties as assigned.


Minimum Qualifications:
Completion of 15 semester units (or equivalent quarter units) of coursework from an accredited college or university

NOTE: Some physical strength is required in lifting and carrying supplies and equipment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualification: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. 

  • Completion of one (1) Child Development (or Child Development-related) course from an accredited college or university
  • Experience working with underserved populations, especially children.
  • Ability to prioritize, multitask and work independently and part of a team.
  • Excellent oral and written communication skills.
  • Experienced in the use of MS Office
  • Bilingual in Spanish and/or Chinese

Additional Information


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact Diane Zhou at [email protected] or (628) 271-6703.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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