The San Francisco Department of Public Health’s Tuberculosis (TB) Clinic is accepting applications for full-time, Temporary Exempt position in Class 1406 Senior Clerk.

This Senior Clerk position is a great opportunity for candidates who recently graduated with a baccalaureate degree from an accredited institution or have some verifiable data experience but need to gain work-related experience in data work assignments, regulations, policies/procedures specific to the department. The position will provide the candidate with experience in implementation, organization, and maintenance of medical records; preparation/maintenance of data reports; assistance with the development of policies/procedures within the section; and focus on data integrity and quality improvement.

Application Opening – Tuesday, June 6, 2023
Application Deadline – Wednesday, June 21, 2023
Location: Zuckerberg San Francisco General Hospital, TB Clinic - 2460 22nd Street, Bldg. 90, 4th floor, San Francisco, CA 94110
Shifts: Generally, Monday through Friday, 8:00 am – 5:00 pm, hours may vary; occasional evenings and weekends may be required
Compensation: $29.2625 - $35.5875 Hourly; $60,866.00 - $74,022.00 Yearly
Appointment Type: Temporary Exempt 

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. 

*The qualified applicant pool resulting from this recruitment may be utilized to fill future exempt vacancies within the San Francisco Department of Public Health (DPH). Some positions are limited to 1,040 work hours in a year.

Under general supervision of the Program Manager, Tuberculosis Prevention and Control, the 1406 Senior Clerk performs the following duties:

• Participate in team and clinic-wide quality improvement (LEAN) initiatives
• Collaborate with a multidisciplinary professional team that includes clinicians, surveillance staff, outreach workers, and administrative staff
• Assist program manager with development & implementation of new processes related to surveillance of Tuberculosis.
• Assist with implementation of data transfer project between clinic/program EMR and database
• Receive, enter, and organize lab results for clinical review
• Perform quality control checks of abstracted data; respond to quality control queries and help resolve discrepancies
• Efficiently and accurately scan, retrieve, data enter medical records
• Maintain patient records ensuring timeliness and accuracy of information collected.
• File, maintain and retrieve documents, records, and correspondence in accordance with established procedures.
• Assist with planning, organizing, and implementing of local and regional TB control events.
• Prepare and distribute documents, spreadsheets and reports for TB related conferences, meetings, and trainings.
• Coordinate follow-up of evaluation and care of patients
• Proficiently read and review a variety of documents and forms for completeness and accuracy
• Create and maintain standard work and workflows in a legible and accurate manner
• Follow written directions; effectively communicate and understand complex concepts related to public health, policies, and procedures both to and from departmental representatives and the public
• Exercise tact and maintain poise in resolving disputes and differences arising with the public and other personnel
• Use a personal computer in a network environment to enter and update data, create documents, and use system applications, e-mail, spreadsheets, word processing and organizer software.
• Perform other duties as assigned.

Minimum Qualifications (Required):

Experience: Two (2) years of clerical experience included preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail

Substitution: Any one of the following may substitute for six (6) months of the required experience:

• Completion of a clerical training program (240 hours); OR
• 15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR
• Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

Applicants must meet the minimum qualification requirement by the final filing date unless
otherwise noted.

Desirable Qualification: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. 

• Currently enrolled or possession of a bachelor’s degree in Public Health, Public Administration, Public Policy, or a closely related field
• Interest in public service and public health career goals
• Can work independently and take initiative, as needed
• Excellent organizational skills and attention to detail
• Good written and oral communication skills
• Proficient with MS Outlook, Word, Excel, PowerPoint. Willingness to learn new computer software as needed
• 6 months experience working with and securing protected health information in a healthcare or public health setting
• 6 months experience handling and managing medical records
• Experience abstracting information from medical charts and familiarity with basic medical terminology is highly desirable

HOW TO APPLY 

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies 
• Personal Protective Equipment (PPE)
• Medical Examination Prior to Hiring
• Electronic Health Record (EHR)
• Licensure/Certification/Registration
• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

If you have any questions regarding this recruitment or application process, please contact Diane Zhou at [email protected] or (628) 271-6703.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.