Senior PeopleSoft Functional Analyst, SF Financials (Hybrid Workplace) - Controller's Office (1053)

  • Full-time
  • Work Hours: Regular
  • Job Code and Title: 1053-IS Business Analyst-Senior
  • Fill Type: Permanent Exempt

Company Description

Hybrid Workplace:

Our workplace has a hybrid/flexible weekly schedule, where colleagues work 1 day onsite (in the San Francisco office) and 4 days from home, subject to periodic review and approval.

Controller’s Office

The Controller is the City’s chief financial officer.  Our team includes financial, technology, analytical, and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective, and accountable government.  We hold ourselves to high standards and strive to be a model for good government.  We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do.  We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and well-being of our team members.  You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work.  We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s issues, including addressing long-standing and harmful disparities in our communities.  For a career with purpose and professional growth, join us in the Controller’s Office!

Systems Division of the Controller’s Office:

The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which include Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials and Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), and Oracle Business Intelligence.  These applications are branded locally as our SF Employee Portal, SF People & Pay, SF Financials, SF Procurement, SF Learning, and SF Reports and Analytics systems.  Collectively, these applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications.  The division serves over 35,000 active City employees, 75,000 retirees and 25,000 City vendors (bidders and suppliers).  Peripheral and legacy applications also leveraged by the division include Oracle Identify & Access Management, Sherpa Budget Formulation & Management, Phire Architect, Control-M, and FreshWorks.  The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes.  Users are fully supported to ensure adoption of these interconnected systems.  

Overview: The Controller’s Office implemented 17 modules within the PeopleSoft Financials & Supply Chain Management (FSCM) enterprise resource planning system in 2017. This is now the central system of financial record and budgetary control for the City and County of San Francisco (CCSF). Oracle Business Intelligence (BI) was also implemented as the City’s new data analytics and reporting platform.

Job Description

Position Description: The Senior Functional Business Analyst will work as part of a team supporting the Revenue to Cash Financial modules in PeopleSoft. Within PeopleSoft Financials, the Controller’s office currently uses and supports Asset Management, Billing, Cash Management, Contracts, Expenses, eSettlements, General Ledger, Grants, Payables, Project Costing, Receivables, and Commitment Control. Experience in PeopleSoft Project Costing, Customer Contracts, Billing, Receivables and proficiency with PeopleSoft Query or SQL is especially preferable. A strong background in troubleshooting, testing, and systems analysis is also desired. The position will perform and participate in a range of business systems analysis tasks including: documenting, tracking and assessing common and unique requirements across City departments; assessing financial and procurement systems currently used by departments; interviewing users and conducting user workshops; designing and documenting business requirements into functional specifications; testing functionalities; developing training curriculum and business/technical job aids for user system adoption; and providing user support for on-going troubleshooting, training and system maintenance.  This position will interact and coordinate with financial, systems, and management staff across the City’s various (55+) departments.

Essential duties include but are not limited to: diagramming policies and processes of the business practices and requirements; linking business processes with the setup and business rules of the financial system; requirements gathering, fit/gap analysis; defining and implementing application configuration settings; performing complex data analysis; working with the project team on transition plans for re-engineered business processes; conducting trainings for end users; creating functional designs; creating test plans; testing; analysis and testing of security roles and permissions; identifying, managing and escalating issues and risks throughout software development life cycle; keeping up-to-date functional documentation; performing other duties as assigned.

Qualifications

Education:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Desirable Qualifications:

The stated desirable qualifications will be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Knowledge and experience with project management, functional, technical, or operational support of Oracle Interaction Hub (iHub), PeopleSoft Human Capital Management (HCM), PeopleSoft Financials and Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), or Oracle Business Intelligence
  • Experienced with Microsoft Project (Desktop or Online version)
  • Experienced with RAPID decision making
  • Experience in managing cross-functional initiatives through influence versus direct management
  • Experience managing procurement improvement and/or technology projects with aggressive schedules
  • CPM, CPSM, Scrum, Lean or similar credential
  • Knowledge of IT service delivery methodologies, such as ITIL, for mid to large scale organization
  • Experience with setting performance standards, creating policies and procedures, and managing the work environment for professional level staff
  • Excellent communication skills
  • Advanced SQL skills
  • ERP system design and support knowledge

Additional Information

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

SELECTION PLAN

Interviews:  Selected candidates will be invited to participate in one or more interviews at the Controller’s Office.

Additional Information Regarding Employment with the City and County of San Francisco:

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Privacy Policy