IMPORTANT: Your application MUST include responses to the supplemental questionnaire found here: https://forms.gle/k9GPNg3mnEna7UfF6

Applicants must complete the supplemental questionnaire prior to starting the online application process. The application will not be reviewed without a completed supplemental questionnaire. 

Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Job security, pension, and robust retirement options
• Competitive pay with consistent bi-yearly or yearly increases
• Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
• Generous paid time off, family leave, and more!
• Diverse work environment in a diverse city
• Union protections and representation
• Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

PEOPLE-CENTERED SOLUTIONS — have a powerful, meaningful effect on the community each day with people at the heart of every solution!

CLOSING THE DIGITAL DIVIDE — bring the benefits of the internet to low-income and marginalized residents!

SHINE A LIGHT ON WHAT MATTERS — join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what makes this City great!

DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!

Department of Technology Strategic Sourcing Team manages all procurement activities for the Department of Technology and the Enterprise Agreements (EAs) that are used by all City Departments to purchase information and communications technology (ICT) products and services, such as computing and information technology, broadcasting, telecommunications, and internet.  We are a service-oriented and dynamic group consisting of six procurement and contracting experts.  Since DT adopted the Shared Services model, we have negotiated and managed dozens of citywide technology contracts, making technology procurement in the City faster, more reliable, and at a lower cost.  In addition, we actively manage our suppliers and contracts to ensure vendor performance, and coordinate cross-department knowledge sharing on technology procurement. 

Position:

Shared Services and Contracts Manager oversees all facility and vehicle leases, shared services contracts, and Memorandums of Understanding (MOUs) with outside agencies or other City departments at the Department of Technology (DT).   In addition to other duties, this position also manages all the enterprise agreements (EAs) for technology procurement.  This position works cross-functionally and closely with the City Attorney, Office of Contract Administration, DT Budget, Billing, Accounting, and all City departments, and requires strong leadership and organizational skills to coordinate a joint procurement effort for multiple departments across the City.

Essential Duties:

1. Lead a team of 3 contract professionals.
2. Lead procurement and contracting efforts of all enterprise agreements (EAs), facilitate the preparation of their Requests for Proposals (RFPs), contracts and purchase orders (POs), ensure that they are moved efficiently through the City's complicated procurement process, and reduce cost for the City.
3. Supervise and coordinate the drafting and negotiation of all Memorandums of Understanding (MOUs) with other City Departments and outside agencies.
4. Manage all the leases of real estate properties and vehicles operated by DT.
5. Ensure leases with multiple data center facilities and radio sites meet the needs of the department's strategic plans for infrastructure capacity and public safety for existing and future requirements.
6. Manage vendor performance and facilitate the resolution of all vendor and contract-related issues.
7. Work closely with Finance, Budget and Revenue sections on budgeting, financial forecast modeling and accurate billing to departments for shared services.

Job Type:

The Permanent Exempt - Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

Work Location:

Incumbent will conduct the majority of work at the Department of Technology, One South Van Ness, San Francisco, CA.  However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco, and/or travel outside of San Francisco as necessary.

Nature of Work:

Incumbent must be willing to work (8am-5pm Monday – Friday, 40-hour week) as determined by the department.  Travel within San Francisco may be required.

1. Possession of a Baccalaureate Degree in business administration, management, law, or closely related field from an accredited college or university; AND
2. Five (5) years of  professional experience in information technology (IT) contract negotiations and vendor management.

Desirable Qualifications:

• Two (2) years or more experience supervising staff
• Direct experience leading a cross-functional team and partnering with multiple departments in a large organization to draft and negotiate the agreements and Memoranda of Understanding (MOUs) for information technology services
• Direct experience with state and local government
• Deep understanding and working knowledge of applications used for procurement or financial management such as PeopleSoft and ServiceNow

Special Requirements:

Criminal Justice Information Services (CJIS) Security Clearance is required.  (See Security Clearances and Background Investigations below).

Note:

Security Clearances & Background Investigations: Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate's suitability for employment in this classification.  Factors considered in the investigation may include employment history, use of illegal/controlled substances.  Reasons for rejection based on this investigation may include, but not limited to applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors.  Failure to obtain and maintain security clearance may be basis for termination.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

Compensation: $131,248 - $167,492 (annually) / $63.1000 - $80.5250 (hourly)

How to Apply:

• In addition to submitting your application, you MUST submit this supplemental questionnaire: https://forms.gle/k9GPNg3mnEna7UfF6
• Application Deadline: March 31, 2023 at 11:59PM.
  • Your application MUST include a resume.  To upload, please attach using the "additional attachments" function.

You may contact Carol Wong via email at [email protected] with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.  

Helpful Information

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.