*** This job is being re-opened to collect more applications. Applicants who previously applied will not need to submit another application.***

Original Application Period: October 12 - 27, 2022

Application Reopened: December 21, 2022

Application Deadline: January 13, 2023

Compensation Range:$122,200-$156,026

Recruitment ID: 0127223-01137202-127224

Who We Are
Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one time. The Department provides assistance and support to homeless and at‐risk youth, adults, and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information about the department, please visit our website at https://hsh.sfgov.org.

What We Do
San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing (HSH), founded in 2016, is a national leader in the movement to end homelessness by developing a coordinated, equity-driven, client-focused system of compassionate services while piloting innovative models, and implementing best practice solutions with measurable results. HSH’s Homelessness Response System (HRS) oversees and implements a system of care that shelters, houses, and serves approximately 14,000 people daily. Major programs include: street outreach and service connection through the Homeless Outreach Team (SFHOT); 3,000-bed shelter system for adults and families including shelters for members of the LGBTQ community; rapid rehousing rental subsidies for families, adults, older adults, and transitional aged youth; the Problem Solving and flexible financial assistance programs; and robust supportive housing programs with nearly 10,000 units which provide permanent housing and services to formerly homeless individuals and families.

What You’ll Be Doing

The CalAIM Manager reports to HSH’s Deputy Director for Planning, Performance, and Strategy and is responsible for coordinating HSH with internal and external stakeholders through the planning and implementation of the California Advancing and Innovating Medi-Cal (CalAIM) Housing Community Supports. Responsibilities will include partnering with local Managed Care Plans, Department of Public Health, and the Human Services Agency, as well as community-based organizations; identifying process and policy solutions to meet the needs of CalAIM; coordinating with HSH staff through planning and implementation; coordinating with Human Resources to recruit staff; and assuring and monitoring project workplans and dashboards.

CalAIM is the State of California’s Medi-Cal transformation initiative, which seeks to move Medi-Cal towards a population health approach that prioritizes prevention and whole person care. CalAIM will offer Medi-Cal enrollees coordinated and equitable access to services that address their physical, behavioral, developmental, dental, and long-term care needs, throughout their lives, from birth to a dignified end of life.   

The vision of CalAIM Housing Community Supports is to provide cost effective alternatives to traditional medical services or settings. Community Supports are designed to address social drivers of health, including housing and homelessness. In San Francisco, Housing Community Supports include housing deposits, housing transition navigation, and housing tenancy and sustaining services. 

Primary Duties and Responsibilities (other duties may be assigned):

The CalAIM Manager is responsible for performing the following essential job functions:

• Supervises and directs the work of a team of analysts and program coordinators.
• Coordinates the HSH implementation of all CalAIM Housing Community Support activities and provides oversight of ongoing CalAIM planning activities including reports, budgets, workplans, staff recruitment, communications, and administrative responsibilities to support the initiative.
• Coordinates with DPH and the MCPs, attending regular meetings and tracking deliverables.
• Assesses and re-assesses program efforts, efficiencies, and effectiveness, and determines goals and priorities;
• Acts as HSH CalAIM liaison with outside agencies and their departments/programs, to render advice on program policies and improve program activities;
• Monitors the work of and coaches subordinates to improve performance.
• Evaluates procedures, identifies, and analyzes problems and issues and may implement and document new procedures within CalAIM.
• Coordinates budget preparation; prepares reports, memoranda, and correspondence; and maintains statistical records. 
• Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.
• Assists in developing and implementing operational policies to ensure the efficient operation of section or program.

Minimum Qualifications

Education: Possession of a baccalaureate degree from an accredited college or university.

and

Experience: Three (3) years of professional level experience with primary responsibility for overseeing, monitoring, and/or coordinating a program providing homeless, housing, health and/or social work services.

Education substitution - Additional qualifying work experience may be substituted for the required education on a year for year basis for up to two (2) years (30 semester / 45 quarter units equal one year).

Desired Qualifications

• Advanced degree in public policy, public administration, social work, or other related field.
• Two or more years of Federal or State grant management experience preferred, including budgeting and monitoring responsibilities.
• At least two years of supervisory experience.
• Familiarity with CalAIM, Whole Person Care, and other Medicaid Waiver programs.
• Working knowledge of laws and regulations governing Medicaid/Medi-Cal and related public health programs; policies governing contract formulation and management; program planning and evaluation techniques; budget and grant preparation and administration.
• Ability and Skill to supervise; communicate effectively orally and in writing; establish and maintain a variety of working relationships; use computers/computer systems; perform and prioritize multiple tasks.

Verification: “Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements”

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.”

“After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.”

Selection Procedures:  Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law.

However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and- Department-FY-2021-22.pdf. 

Additional Information Regarding Employment with the City and County of San Francisco: 

·         Information About the Hiring Process

·         Conviction History

·         Employee Benefits Overview

·         Equal Employment Opportunity

·         Disaster Service Worker

·         ADA Accommodation

·         Veterans Preference

·         Right to Work

·         Copies of Application Documents

·         Diversity Statement

HOW TO APPLY: Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit https://careers.sf.gov/ and begin the application process.

·         Select the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Nikki Chew and [email protected].

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.