Recruiter - Department of Emergency Management (1250)

  • 1011 Turk St, San Francisco, CA 94102, USA
  • Full-time
  • Fill Type: Permanent Exempt
  • Work Hours: Regular
  • Job Code and Title: 1250-Recruiter

Company Description

The current position is located at the San Francisco Department of Emergency Management. The San Francisco Department of Emergency Management (DEM) manages disaster preparation, mitigation, and response; 9-1-1 dispatch, and homeland security grant distribution for the City and County of San Francisco. DEM was created in 2006 by local legislation that reorganized the Emergency Communications Department and the Office of Emergency Services into a single agency. For more information on the Department of Emergency Management, please visit:

Job Description

Under general direction, the recruiter will direct, coordinate and conduct recruitment activities focusing primarily on recruiting Public Safety Communications Dispatchers. As a member of the DEM Human Resources Team, the recruiter will attend various events, career fairs, community events, hiring workshops and actively network with educational institutions and local, state, and federal government agencies. The recruiter will serve as a mentor to applicants, conduct test preparation sessions, and track applicants’ status throughout the hiring process. The recruiter will assess recruitment strategies, determine best outreach methodologies, develop marketing campaigns and recruitment materials, and source and attract candidates from a variety of sources.

Essential Duties:

  • Identifies, assesses and engages a diverse pool of potential qualified candidates through proactive networking, internal/external partnerships, print, on-line and in-person recruitment techniques.
  • Develops and reviews recruitment plans and job announcements, makes presentations, screens and interviews applicants and makes hiring recommendations.
  • Develops and manages employer branding and marketing campaigns.
  • Works closely with hiring managers to understand the hiring needs, collaborate on recruitment and hiring initiatives and inform the hiring managers on the progress of initiatives.
  • Researches and evaluates approaches and strategies to recruitment; develops, maintains and analyzes statistics on recruitment activities; summarizes research and statistical findings in written reports.
  • Assist job seekers in navigating DEM’s hiring process.
  • Use social media as a tool and resource for talent acquisition.

Schedule/Hours: Typically, Monday - Friday from 8 am - 5 pm. May include occasional weekend, evening, holidays, and on-call hours based on needs of the department. Telecommuting may be available at the discretion of DEM management pursuant to the City’s Telecommute Policy.


1. Education: 
Possession of a baccalaureate degree from an accredited college or university;


2. Experience: 
Two (2) years of verifiable professional-level experience in recruitment

Additional qualifying work experience as a professional personnel analyst may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Desirable Qualifications:

  • Professional-level experience in public sector recruitment
  • Well versed in use of online social media such as LinkedIn, Tik Tok, Instagram, Twitter, and Facebook
  • Proficient in Microsoft Office Suite
  • Experience in strategic networking and outreach including diversity outreach initiatives


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Additional Information

APPOINTMENT TYPE: This is a Permanent Exempt appointment and is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents are considered “at will” and serve at the discretion of the Appointing Officer.


The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Notes:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

  • Click the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Compensation:  $115,648 - $140-556 annually

Click here for Information About the Hiring Process 

Click here for information about Benefits

Click here for information about the review for Conviction History

All your information will be kept confidential according to EEO guidelines.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst Tony Won at [email protected] or Sandy Chan at [email protected]

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.