The Controller is the City’s chief financial officer. Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective and accountable government. We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do. We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work. We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including addressing long-standing and harmful disparities in our communities. For a career with purpose and professional growth, join us in the Controller’s Office.

Systems Division Overview: The Office of the Controller’s vision is to be a model for good government and to make the City a better place. The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, including PeopleSoft Interaction Hub (IHUB), PeopleSoft Financials & Supply Chain Management (FSCM), PeopleSoft Human Capital Management (HCM), PeopleSoft Enterprise Learning Management (ELM), and Oracle Business Intelligence Enterprise Edition (OBIEE).  These applications are branded locally as our SF Employee Portal, SF Financials, SF Procurement, SF People & Pay, SF Learning, and SF Reports & Analytics systems. Together, these applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications. The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes.  We are committed to enhancing and expanding application functionality to better support our users’ changing needs. Systems Division has a hybrid/remote weekly schedule, working 1 day onsite (in the San Francisco office) and 4 days remote, subject to periodic review and approval.

1054 Job Recruitment Specifics:

• Application Opening: 4/29/2022
• Application Deadline: Continuous 
• Compensation Range: $136,162 to $171,288 annually
• Recruitment ID: 121230

Systems Integration Lead Role Description
The PeopleSoft Technical Business Analyst will perform and participate in a range of business systems analysis and production support tasks. The analyst will provide advanced level of operational and batch support to the PeopleSoft ELM, PeopleSoft HCM, and PeopleSoft FSCM applications. Batch processing tools includes PeopleSoft Process Scheduler, BMC Control-M scheduling systems, and GlobalScape secured transmission (sFTP) system.

Essential duties include, but are not limited to analyzing the feasibility of and develop requirements for new systems and enhancements to existing batch job scheduling systems; prepare cost estimates and schedules for modifications; set scope, boundaries and objectives for system functions and interfaces based on departmental needs.

• Evaluate software and hardware products on multiple platforms; make recommendations for compatibility, based on user requirements and systems analysis.
• Optimize system designs through review and analysis of user needs; customize systems through design and administration.
• Identify opportunities for improvements in business processes through automation; make recommendations for new procedures and applications.
• Design, develop and implement new batch systems solutions to support departmental activities.
• Provide training on batch scheduling tools to other members of the team.
• Provide advice on the functionality of new batch scheduling solutions to ensure user needs are met.
• Provide analysis and technical support for highly complex systems; troubleshoot systems problems; implement solutions.
• Support and maintain highly technical systems or networks; analyze and evaluate systems for cost effective and efficient performance; recommend modifications.
• Coordinate the efforts of analysts, engineers and operators in the implementation of projects spanning multiple systems and sites, and multiple platforms.
• Manage and monitor the progress of contractors and vendors; resolve problems.
• Coordinate multi-vendor support for the technical and administrative resolution of integrated systems troubleshooting problems.
• Recommend contractor selection, may review contractor and vendor billings; monitor and evaluate quality of contractor/consultant products and services; coordinate interactions and activities of vendors.
• Analyze regulatory rules and regulatory issues for their impact on current operations.
• Identify opportunities for improving business processes through automation; prepare proposals to develop new systems or enhancements to existing systems, conduct feasibility studies.
• Monitor project related work schedules and completion dates.
• Coordinate and/or attend project team meetings and user meetings.
• Install, patch, and enhance software.
• Interface with inter-connecting city departments and external vendors to determine system needs and requirements.
• Keep and maintain up-to-date functional and technical documentation.
• Provide off-hour support as assigned.
• Perform other duties as assigned

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

License and Certification:

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications:
The stated desirable qualifications will be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Experience with one or more of the following Oracle PeopleSoft systems and modules:  PeopleSoft Human Capital Management (Human Resources, Benefits Administration, Time & Labor, Absence Management, Payroll for North America); PeopleSoft Enterprise Learning Management; PeopleSoft Financials & Supply Chain Management (Accounts Payable, Accounts Receivable, Asset Management, Billing, Cash Management, Customer Contracts, E-Settlements, Expenses, General Ledger, Grants Management, Maintenance Management, Project Costing, Requisitions, Catalog, Supplier Portal, Inventory, Purchasing, Strategic Sourcing, Supplier Contracts)
• Working knowledge of job scheduling system, such as BMC’s Control-M
• Working knowledge of transmission tools and systems, such as FileZilla, WinSCP, GlobalScape, MOVEit
• Experience in Linux and/or Windows scripting
• Link business processes with the setup, rules, workflow, and batch processing to the ELM, HCM, and FSCM applications
• Familiarity with Tier-1 ERP systems
• Developing reports and metrics to assist in documenting production support activities and enhancing production efficiency and effectiveness
• Demonstrated experience preparing and maintaining user training materials; conducting online user trainings and oral presentations

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. 

Appointment Type:   Permanent-Exempt (PEX) Appointment. Pursuant to the City & County of San Francisco Charter, Section 10.104.13. Any person occupying a position under exempt appointment shall not be subject to civil service selection, appointment, and removal procedures. Exempt employees shall serve at the pleasure of the appointing officer.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Kira Sanchez at [email protected]

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.