CONTROLLER’S OFFICE

The Controller is the City’s chief financial officer.  Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective and accountable government.  We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do.  We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work.   We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including addressing long-standing and harmful disparities in our communities.  For a career with purpose and professional growth, join us in the Controller’s Office. 

CITY PERFORMANCE

The City Performance team is part of the City Services Auditor (CSA) within the Controller’s Office. CSA’s mandate, shared with the Audits Division, is to monitor and improve the overall performance and efficiency of City Government. The City and County of San Francisco works to be a national leader in public service delivery and the City Performance team plays a key role in this effort.

City Performance has approximately 38 staff members, dedicated funding through the CSA Charter provision, and the organizational setting of the Controller’s Office for analytical grounding and a central and independent viewpoint. With these resources, the team is uniquely positioned to help San Francisco’s government innovate, work across boundaries, and problem-solve. 

The City Performance team has a broad portfolio of analysis, design, implementation and performance management projects to improve public services in San Francisco. We work with City departments across a range of subject areas, including transportation, public health, human services, homelessness, capital planning, and public safety. Our areas of work include data analysis and visualization, facilitation and inter-departmental collaboration, project management, process improvement, performance measurement and management, and contracting.

City Performance goals:

Support City departments in making transparent, data-driven decisions.

Guide City departments in aligning programming with resources for greater efficiency and impact.

Provide City departments with the tools they need to innovate, test, and learn.

The City Performance team is made up of individuals committed to public service and includes analysts, facilitators, data experts and project managers. Our team members come from different professional backgrounds and work collaboratively on projects and programs to improve local government.

View our fiscal year 2021-22 workplan to learn more.

1830 Job Recruitment Specifics:
Recruitment Opens: 8/8/2022
Recruitment Closes: 9/9/2022
1830 Compensation Range: $138,450 to $168,324

PERFORMANCE ANALYST III – City Performance Project Manager
The City Performance team is seeking a project manager skilled at balancing multiple priorities, problem-solving, and facilitating conversations with project stakeholders and City Performance staff. Duties for this position include, but are not limited to:

Programmatic Planning & Development
• Provide problem-solving and consulting services to City leadership, department heads and managers by assessing and identifying departmental and Citywide needs.
• Coordinate City Performance projects with other strategic, organizational and operating environment needs and with priorities of the client and the broader City and County of San Francisco organization.
• Manage annual work planning process for at least one department and/or policy area including project idea development, prioritization, and agreement for City Performance work.
• Serve as subject matter expert in at least one policy area, including but not limited to transportation, performance measurement and reporting, nonprofit contracting, public safety, public health, human services, and capital and infrastructure.

Project and Program Management
• Oversee the development of detailed project plans, including scope and objectives, timelines, budgets, and project milestones.
• Assess risks, formulate strategies, and establish priorities to design project and program plans to achieve intended project results.
• Manage project timelines, deliverables, resource assignments and usage, and quality control processes to ensure effective and timely project completion.
• Direct and supervise staff in collecting, analyzing, testing, and reporting information (e.g., databases, procedures, systems and operating methods) as they relate to project objectives. Develop methodology and perform complex data analysis as needed, including coaching staff to increase their analytical capability.
• Lead complex procurement, contract development and quality control processes for consultant-provided work.

Facilitation and Communication
• Lead communication with project and program audiences including but not limited to department sponsors and leadership, elected and appointed officials, the public and other stakeholders.
• Promote inter-departmental collaboration and facilitate City stakeholders to reach agreement on solutions, including coordinating Citywide working groups.
• Oversee development of and review written reports, infographics, dashboards, and presentations that effectively communicate project results to both the public and City stakeholders.

Divisional Leadership
• Supervise, train, and evaluate Performance Analyst II, Performance Analyst I and administrative support staff, including preparing and/or reviewing performance plans and evaluations and providing professional development coaching.
• Identify needed organizational improvements and lead and/or participate in organizational development initiatives.
• Work collaboratively with all staff, encourage team members to challenge themselves and learn from each other, and actively contribute to team efforts.

Positions are in the Controller’s Office only. Projects may be temporarily assigned outside of the normal work schedule or work location.

MINIMUM QUALIFICATIONS
Education: Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.

Experience: Five (5) years of experience performing complex policy analysis, project management, public administration, or related consulting; functional understanding of local government operations.

Substitution: A master's degree in business or public administration, accounting, finance, statistics, or a related field may be substituted for two (2) years of the required experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst [email protected] 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.