The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Salary: Range A $159,224 and $203,164
• Appointment Type: Permanent Civil Service
• Recruitment ID: RTF0135587-01088980
• Application Opening: March 21, 2024
• Application Deadline: Continuous at least through March 29, 2024

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

SFDPH is highlighting the following two Human Resources functional areas for this recruitment:

The Office of Civil Rights [Equal Employment Opportunity]
The Civil Rights Director is responsible for ensuring that all employees are treated fairly and equitably in accordance with federal and state laws and regulations. This position will be responsible for developing and implementing policies and procedures that promote diversity, equity, and inclusion within the department, while also ensuring compliance with civil rights laws. They will also be responsible for effectively managing mandatory and discretionary leave requests.

People Data and Process Improvement
The People Data and Process Improvement Director is responsible for all data related to Human Resources activities. The position will develop and manage processes and systems for reporting, tracking, and analyzing data to inform people decisions across the organization. They will manage a team focused on building self-service data tools, consulting HR partners and divisions on analyses and findings, and leading strategic data-driven process improvement initiatives.

This recruitment could also fill other Human Resources functional areas including: Labor Relations and Learning and Development.

The primary focus of the 0932 positions will be to lead with equity by providing efficient, transparent, fair, and consistent Human Resources services.

The ongoing responsibilities include:

• Lead highly effective teams that collect, analyze, and report on human resources data.
• Work with a variety of stakeholders to identify and address HR data needs.
• Develop and implement data analytics solutions to improve decision-making, identify trends, and track the effectiveness of HR programs.
• Maintain a strong understanding of human resources principles and practices.
• Identify, implement, and administer strategies to improve productivity and operational efficiency within the team.
• Assist in identifying improvements in all areas of the hiring process to reduce “time-to-hire” and eliminate hiring barriers.
• Participate in the establishment of strategic short-term and long-range planning within DPH and with other City departments.
• Direct programs to hire diverse, highly talented workforce based on merit and EEO principles in conformance with applicable Federal, State, and Local laws and regulations.
• Lead change management efforts and help facilitate forums to discuss important and emerging HR matters or changes.
• Perform or coordinate special projects involving the planning, research, development, and implementation of a technical phase of human resources administration.
• Provide expert advice, technical guidance, policy direction, and training to address and resolve problems, issues, and concerns.
• Hire, supervise, monitor, coach, counsel, train, and evaluate staff in the successful and efficient performance of complex and specialized work in human resources.
• Meet with employees, department leaders, labor representatives, and key stakeholders regarding the interpretation and application of laws, guidelines, policies, and regulations such as the City Charter, Administrative code, and Civil Service rules concerning recruitment, examinations, and human resources operations.
• Prepare and present persuasive and accurate reports to legislative bodies and committees such as the Civil Service Commission, Board of Supervisors, etc.
• Facilitate the resolution of grievances and disputes.
• Advise management on labor relations issues, including employee relations, disciplinary actions, and contract interpretation.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in this job ad.

Education: A bachelor’s degree from an accredited college or university.

AND

Experience: Five (5) years of professional human resources experience in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee or labor relations, human resources operations, civil rights, learning and organizational development, or health and safety of which three (3) years must have been in a supervisory role, supervising professional staff involved in the more difficult and complex matters associated with recruitment and selection, employee or labor relations, classification and compensation, human resources operations, civil rights, learning and organizational development, or health and safety.

Education Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Experience Substitution: Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience (note, the advanced degree cannot substitute for the required supervisory experience).

Desirable Qualifications:

• Experience managing Labor Relations or EEO programs in a human resources organization.
• Experience managing a learning and development team in a large organization.
• People analytics experience including employee lifecycle analysis, forecasting, recruiting and hire data, and creating self-service data tools for managers.
• Strong leadership and management skills.
• Excellent analytical, communication, interpersonal, and negotiation skills.
• Excellent problem-solving and conflict resolution skills.
• Experience developing and implementing strategies to attract and retain mission driven public health candidates and staff.
• Ability to work effectively in a fast-paced large public health environment.
• Strong organizational skills with the ability to manage multiple priorities with consistent attention to detail, to set priorities, and to meet deadlines.
• Able to effectively communicate complex findings concisely.
• Strong understanding of HR data.
• Experience leading teams that collect, analyze, and report on human resources and health equity data.
• Ability to lead and work collaboratively with diverse groups of people.
• Able to work with a variety of stakeholders to identify and address HR data needs.
• Strong understanding of public health industry trends, and talent and workforce needs.
• Experience developing and implementing data analytics solutions to identify trends, improve decision-making, and track the effectiveness of HR programs.
• Experience with collective bargaining.
• Proficiency in Microsoft Office and HRIS systems.
• A Master's degree in a related field such as industrial organizational psychology, labor relations, or a J.D.

SELECTION PROCEDURES
After application submission, candidates deemed qualified must complete the following:

Supplemental Questionnaire Evaluation: (Weight: 100%)
Qualified candidates will be prompted to complete a Supplemental Questionnaire after the closing of this filing period. Applicants will be given a deadline to return the Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure knowledge, skills, and/or abilities in job-related areas which have been identified as critical for Human Resources positions in class 0932 Manager IV.

Failure to complete these steps by the established deadlines will result in disqualification. All applicants’ responses to the Supplemental Questionnaire are subject to verification.

A passing score on the Supplemental Questionnaire must be achieved to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

Candidates from the eligible list will be invited to interview for specific positions with consideration of at least score/rank and experience cited in application materials that most closely matches the responsibilities of the position.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies 

• Personal Protective Equipment (PPE)

• Medical Examination Prior to Hiring

• Electronic Health Record (EHR)

• Licensure/Certification/Registration

• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 

• Conviction History 

• Employee Benefits Overview 

• Equal Employment Opportunity 

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

• Veterans Preference  

• Seniority Credit in Promotional Exams 

If you have any questions regarding this recruitment or application process, please contact the analyst, Scott DeWolfe at [email protected] or (628) 271-6714. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.