Citizens is pleased to offer this opportunity in our Jacksonville, FL office or remote.  Visa sponsorship is NOT being offered for this position.

Searching for a place to make your mark? Every great team depends on the individual contributions of its members – the skills, talents and the passion that each team member brings. At Citizens, we’re building a workforce of top achievers committed to our company’s mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.

Citizens’ Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.

At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us!

We are seeking a talented self-driven Guidewire Developer to join our ClaimCenter / BillingCenter team.  This is a great opportunity to expand your Guidewire knowledge while cross training and learning new skills.  In this role, you will be responsible for coding, modifying, debugging, documenting and providing production support to meet our business requirements. 

If you thrive in a challenging fast paced technology driven environment and have a desire to grow your career, then look no further!!

Job Duties / Essential Functions – Intermediate:

Models ethical behavior and executes job responsibilities in accordance with Citizens core values, ethics, and information protection policies.

• Plan, design, develop, modify, debug and evaluate complex software for functional areas.  Analyze existing software or work to formulate logic for new complex systems and devises complex algorithms. Analyze the design and use of complex data sources.  Monitor and employ source code control techniques and configuration management.
• Perform complex data analysis and test/debug complex software.   Apply moderately complex programming security practices.
• Negotiate with stakeholders on project plans and the creation of software specifications.
• Develop and execute moderately complex test plans.  Develop conversion and system implementation plans.
• Gather, analyze, prepare and summarize recommendations for approval of system and programming documentation.
• Recommend and implement changes in development, maintenance and system standards.  Understand and apply industry practices, architectural standards and department policies and procedures relating to work assignments.
• Interact with senior level internal personnel. Regularly report progress on projects.

Job Duties / Essential Functions - Senior:

Models ethical behavior and executes job responsibilities in accordance with Citizens core values, ethics, and information protection policies.

• Plan, design, develop, modify, debug and evaluate complex software for functional areas; Analyze existing software or work to formulate logic for new complex systems and devises complex algorithms; Analyze the design and use of complex data sources; Monitor and employ source code control techniques and configuration management.
• Negotiate with stakeholders on project plans and the creation of software specifications.
• Perform complex data analysis and test/debug complex software; Apply moderately complex programming security practices; Perform complex data modeling, performance and integration testing and builds interfaces for a variety of internal and external constituents.
• Develop and execute moderately complex test plans; Develop conversion and system implementation plans.
• Gather, analyze, prepare and summarize recommendations for approval of system and programming documentation.
• Recommend and implement changes in development, maintenance and system standards. Understand and apply industry practices, architectural standards and department policies and procedures relating to work assignments.
• Interact with senior level internal personnel. May serve as technical lead for a software development project of moderate scope. May coach, counsel or train less-experienced staff, may also direct the work of others, may provide input in the performance management, goal setting and review processes.
• Demonstrates experience configuring Application Performance Management tools (ex. CA APM); Ability to design and tune applications for performance and demonstrated ability to triage such issues. 
• Train users in conversion and implementation of system.

Required Education and Experience:

Intermediate must have:

• Bachelor’s degree OR 4 years of relevant experience OR a combination of college education and relevant work experience equivalent to 4 years
• 2 or more years of software development experience (3+ years preferred)

Senior must have:

• Bachelor’s degree OR 4 years of relevant experience OR a combination of college education and relevant work experience equivalent to 4 years
• 5-7 years of development experience (6+ years is preferred)

Technical Skills:

• Knowledge of Guidewire (BillingCenter, ClaimCenter or PolicyCenter)
• Java /J2EE
• Agile / Scrum Methodology
• SQL
• Web Application Development Frameworks (preferred)
• Spring Framework and Spring Modules (preferred)

Other Skills & Abilities:

• Must be able to partner with client business teams to understand business objectives and how to apply Guidewire’s prescriptive approach to their needs
• Must be able to effectively participate in producing user stories and partner with business teams in Agile best practices
• Must be able to work hands-on with the Guidewire configuration team to configure the business and technical needs in Insurance Platform
• Demonstrated skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts.
• Demonstrated ability to develop conversion & system implementation plans, understand functional needs and how systems can support those needs.
• Effective communication and interpersonal skills. Intermediate ability to effectively present technical topics to small and medium size technical groups.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels of the organization
• Demonstrated ability to create software specification, to contribute technical narrative to grant proposals and to follow software specifications.
• Experience with identification and use of code libraries and open-source forums.
• Demonstrated software repository skills, testing and test planning skills.
• Experience with planning for deployment and creation of feedback mechanisms.
• Experience with common programming tools and knowledge of Secure software development.
• Self-motivated and work independently and as part of a team. Able to learn effectively and meet deadlines.
• Works under broad supervision on priorities and short-term goals.

We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.

Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more!

• Retirement savings plan with a generous company match
• Medical, dental and vision coverage
• Company Paid employee basic life insurance and short-term disability
• Generous paid time off: vacation, sick and holiday leave
• Employee Assistance and Wellness Programs
• Tuition reimbursement
• Professional and leadership development opportunities
• Company Paid Parking
• Employee recognition programs
• Relocation assistance (where applicable)
• Community and volunteering opportunities
• Casual dress

Citizens is proud to be an Equal Opportunity Employer.