ServiceNow Analyst

  • Full-time

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services. We strive to hire only ethical, talented, passionate and committed “A Players” who already align with the company’s core values: Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else.

Job Description

The individual will have experience analyzing data and producing reports that visually demonstrate the current status of organizational and industry standard key performance indicators in an IT environment that is reponsible for all aspects of IT support including Project Management, Software Development, Operations and Help Desk. The candidate will also have working exeperience with ServiceNow and it's reporting tools.

Qualifications

  • Create and maintain Innovative ServiceNow Reports and Dashboards.
  • Develop clear and concise business, process and technical documentation and use the ServiceNow Knowledge Base.

  • Works directly with IT management to align ServiceNow with IT organization strategy.
  • Must be a US Citizen with the ability to obtain a government clearance.

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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