Who We Are

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile transformation, DevSecOps automation, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Delivery Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-business culture, where successful team efforts to address customer challenges is valued and rewarded.

The Values that Define Us (R2+D2=Better Future)

Responsibility.  We pull our own weight, teach others how to pull theirs, and show up whenever a member of our tribe needs support.  Responsibility is about maintaining a sense of ownership, delivering on our commitments, and being mindful of our wake.

Reputation.  We create balanced outcomes, communicate our intentions with honesty and clarity, and honor our commitments.  Reputation is about building and maintaining trust.

Drive.  We lean in to the hard work of empowering a vibrant and sustainable culture, creating jobs, developing leaders, communicating clearly, making a difference, and contributing to a greater outcome.  Drive is about courage and faith,

Delivery Excellence.  We focus on quality over quantity and value the journey of continuous process improvement and organizational maturity.  Delivery Excellence is about pride in our work and fulfillment as a result.

Better Future.  A Better Future is the reward given and received for living an authentic life of service – to each other, our customers, our loved ones, and our communities.  Better Future is about giving more than we take.

Citizant is seeking a Senior Proposal Manager who will oversee development and delivery of high-quality, compliant, and compelling government proposals. This individual, who should have a strong background specifically as a Proposal Manager for federal opportunities, will work closely with BD, Capture, and Operations leaders to develop and articulate technical and management solutions for RFPs, RFIs, Sources Sought, and other pre-proposal deliverables.

The Senior Proposal Manager will guide and coordinate the efforts of other proposal resources including employees, consultants, and teaming partners to ensure maximum collaboration, timely adherence to schedule, high quality work products, and overall proposal development effectiveness. The work can include directly driving a proposal from solution to post-submission, or managing others (i.e., proposal managers, proposal coordinators, section leads, writers, illustrators, and copy editors) through the proposal development lifecycle. This individual will be expected to lead and/or contribute to process improvement efforts in the capture and proposal phases, and be an advocate for the effective use of technology to improve productivity, visibility, and quality. The ideal candidate must be able to lead and facilitate solution sessions to capture win themes, value propositions, discriminators, competitive ghosting, and other components of a differentiated win strategy.

Candidates must be able to demonstrate a multi-year, successful impact on their organization’s win rate through their proposal leadership. We also expect candidates to submit a list of winning and losing proposal efforts they led, or on which they played a significant role, along with the size/value of those opportunities.

Proposal Leadership:

• Lead multiple proposal teams ensuring consistent processes are applied to deliver high quality compliant proposals.
• Be able to oversee the development of multiple simultaneous proposals on different timelines; advise leaders on resource constraints and prioritization of efforts.
• Work with Capture Managers and Operations leaders to compose effective proposal teams of volume leads, writers, proposal coordinators, editors, and reviewers.
• Follow Citizant’s established ISO, CMMI, and other quality processes and promote continuous process improvement.
• Evaluate and maintain relationships with external proposal resources to be ready to handle surges in proposal activity.
• Develop and maintain dashboards and reports that create visibility of status/progress on all proposal efforts.
• Track proposal wins/losses and lead lessons-learned exercises to identify opportunities for process improvement and training.
• Ensure supplies and equipment are ready for all proposal production and delivery.
• Mentor and coach new proposal support resources on Citizant processes and industry best practices.

Proposal Execution:

• Facilitate and support pre-RFP template development, solution efforts, and information collection.
• Coordinate and facilitate solution and win theme development sessions.
• Upon RFP release, establish final proposal outline, assignments, and schedule; and conduct kick-off meeting.
• Analyze (“shred”) RFPs for solution, formatting, and production requirements and create a compliance matrix and checklists.
• Develop proposal schedule and manage schedule conflicts among all necessary internal and external proposal team members.
• Develop proposal template, style, format, and instructions to authors.
• Serve as primary point of contact on all deliverables, including partner data calls.
• Ensure compliance and quality on all deliverables.
• Manage continuing proposal efforts and support section rewrites, as needed.
• Copy edit, format, and single-voice the proposal, as needed.

Experience:

• Bachelor’s degree.
• 10 years of relevant professional experience in the Federal Government Marketplace.
• 10 years of proposal development experience, 5 of which are in a proposal leadership capacity.
• 10 years of experience with MS Office Suite (Word, PowerPoint, Excel).
• 5 years of proposal publications and production experience.
• 5 years of experience leveraging SharePoint 2010 or above including library management, site administration, and ability to setup partner sites.
• 3 years of experience with Adobe Acrobat Pro X or higher and Adobe Creative Suite (Illustrator, Photoshop).
• Availability to work more than 40 hours/week when necessary to ensure successfully proposal execution and delivery.

Other Desired Skills:

• Avid interest in exploring the use of technology in business.
• Strong interpersonal, communications, and organizational skills.
• Ability to stand in front of a group to facilitate solution sessions or present results.
• Experience with business process improvement initiatives.
• Strong understanding and working knowledge of Shipley proposal processes.
• Association of Proposal Management Professionals (APMP) Certification preferred.

Citizant maintains an environment where individuals are excited to join and reluctant to leave. Our associates accept challenging and rewarding work and, in return, receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant offers comprehensive health and life insurance plans, retirement savings plans, flexible spending accounts, and training and education opportunities.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.