Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Primary Responsibilities

• Develop a business strategy and grow your book of business by building strong carrier relationships.
• Expand your carrier network and maintain mutually beneficial relationships.
• Negotiate freight rates that work for carriers and customers.
• Manage your daily shipments to keep pickups and deliveries on schedule.
• Work with your team on pricing strategy and account implementation plans.
• Keep internal and external stakeholders informed through clear communication.
• Resolve transportation problems promptly and professionally.
• Find new carriers strategically based on volume and lane density.
• Keep your knowledge of shipping lanes, geography, and seasonality up to date.
• Meet the KPIs and goals set by department leadership.
• Deliver no-fail service on every load.
• Handle and communicate all issues promptly and professionally to the right people.
• Qualify carriers before booking to prevent service issues.
• Keep the communication flowing with carriers, customers, and Circle teammates.
• Share load details with drivers at booking and keep them updated on any changes.
• Escalate issues following the Circle Logistics Escalation Policy.
• Provide load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
• Build and maintain a spreadsheet of current and past carriers.
• Provide your customer's team with competitive same-day freight options.
• Support critical loads and critical customers.
• Take on additional responsibilities as they come your way.

Working Conditions

• Generally in an indoor office setting; may include occasional participation in outdoor company events.
• Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
• You'll primarily work in a controlled, temperate environment, but may experience heat or cold while supporting outdoor activities.
• The noise level in the work environment is usually moderate to loud.

Benefits:

• Starting pay: 20 per hour USD, plus commission.
• Promotion path to salary w/ commission based role after meeting performance-based benchmarks
• On-site training and career development
• Paid holidays and paid time off
• Insurance benefits include but are not limited to: Health, vision, dental, life, and disability
• 401(k) Plan
• Room for advancement in a fast-growing company that promotes from within

Education and Experience:

• High School diploma, GED or equivalent experience required.
• Proficient in Google Drive and Excel (vlookup, pivot tables, reports).

Skills/Aptitude

• Communicate clearly in writing and in conversation.
• Manage multiple tasks and adjust priorities as work changes.
• Keep spreadsheets accurate and records organized.
• Work constructively with others when challenges arise.
• Communicate honestly and follow through on commitments.
• Resolve problems and manage your time to meet deadlines.
• Complete assigned work reliably and keep others informed of progress.
• Work nights, weekends, holidays, and extended hours as business needs require.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.