Business Unit Manager

  • Full-time

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.

You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.

What You’ll Do

  • Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth

  • Own strategy and execution for large, complex customer accounts

  • Manage RFQs, pricing strategy, and tailored logistics solutions

  • Partner with Sales to transition new business into long-term, scalable accounts

  • Serve as the primary escalation point for customer communication and issue resolution

  • Build and execute strategies to increase revenue, retention, and customer satisfaction

  • Conduct regular strategy calls with customers and internal leadership

  • Track, manage, and exceed KPIs, benchmarks, and financial targets

  • Drive continuous improvement across processes, performance, and service delivery

  • Collaborate with executive leadership on company-wide growth initiatives

What We’re Looking For

  • 1–3 years of experience in a freight brokerage or logistics environment

  • Leadership experience or readiness to step into a people management role

  • Strong ability to operate in a fast-paced, high-accountability environment

  • Experience with or ability to quickly learn TMS and CRM platforms

  • Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)

  • Excellent communication, organization, and problem-solving skills

  • Positive, professional mindset with a strong work ethic

Why Join Circle Logistics?

  • Leadership ownership with autonomy to run and grow your pod

  • Direct impact on revenue, strategy, and customer success

  • Clear path for career advancement in a high-growth organization

  • Relocation assistance to support your move to Fort Wayne, IN

  • Collaborative, competitive, and growth-driven culture

If you’re ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage — apply today or message us to learn more.

Qualifications

  • High School diploma or GED required

  • Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred

  • 1–3 years of experience in a freight brokerage or logistics environment

  • Leadership experience or readiness to step into a people management role

  • Strong ability to operate in a fast-paced, high-accountability environment

  • Experience with or ability to quickly learn TMS and CRM platforms

Additional Information

All your information will be kept confidential according to EEO guidelines.

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