Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Refrigerated Freight Team Lead - Fort Wayne, IN

If you’ve ever wanted to own and lead refrigerated freight at scale, this is your opportunity.

We are seeking an A-player Refrigerated Freight Operations Lead to build, coach, and scale a high-performing Carrier Sales team focused on temperature-controlled freight. This is not a transactional brokerage role; this is a leadership seat with real ownership over strategy, execution, and results in one of the most complex freight markets.

Why This Role Is a Game-Changer:

High-Impact Leadership:

• You’ll directly lead a team of Carrier Sales Representatives and own the reefer capacity strategy that supports critical freight like produce, dairy, and frozen goods.

Market Ownership:

• This role puts you at the center of seasonal reefer volatility, produce seasons, holiday surges, and weather-driven disruptions where strong leadership and decision-making matter most.

Team Growth & Development:

• You’ll coach, mentor, and develop future leaders while building bench strength across your team.

Upward Mobility:

• This is a clear pathway to senior leadership for those who consistently deliver results.

What You Bring:

Reefer Expertise:

• You understand refrigerated freight, temperature requirements, food safety expectations, and what it takes to protect margin in a volatile market.

Leadership Mentality:

• You’ve led teams or mentored others and take pride in developing people through coaching, accountability, and performance management.

Sense of Urgency:

• You thrive in fast-moving, high-pressure environments where time-sensitive decisions are the norm.

Negotiation & Strategy Skills:

• You know how to build carrier relationships, negotiate pricing, manage lanes, and execute mini-bids.

Ownership Mindset:

• You take responsibility for outcomes, service, margin, and execution without needing hand-holding.

What You’ll Take the Lead On:

• Managing and coaching a team of 3–6 Carrier Sales Representatives
• Conducting weekly 1:1s, performance reviews, and call coaching
• Developing your team in carrier negotiation, lane strategy, margin protection, and reefer market execution
• Overseeing procurement of refrigerated and temperature-controlled capacity
• Building and maintaining core carrier networks in key reefer lanes
• Ensuring consistent coverage for produce, frozen foods, and dairy
• Holding the team accountable to KPIs, including on-time performance, tender acceptance, load coverage time, and margin targets
• Owning high-level relationships with refrigerated carriers and negotiating pricing agreements
• Partnering with Customer Sales and Operations on new business wins, difficult lanes, and service recovery
• Creating SOPs and training processes for reefer execution, temperature checks, breakdown response, and high-risk load planning

What We’re Looking For:

• 3+ years of freight brokerage experience
• 2+ years of reefer or temperature-controlled freight experience (strongly preferred)
• Prior leadership, mentorship, or team lead experience
• Strong negotiation skills and deep reefer market knowledge
• Proven ability to manage high-pressure, time-sensitive freight
• Comfortable in a fast-paced, performance-driven environment

Our Commitment to You:

We believe elite talent deserves elite opportunity. When you join our team, you can expect:

• Competitive Compensation: Strong base with performance-driven upside
• Leadership Growth: Real ownership, real impact, and a path forward
• Empowered Environment: Autonomy to lead, backed by supportive senior leadership
• High-Performance Culture: Results matter, effort is recognized, and wins are celebrated

This is not a role for someone who wants to stay comfortable.

If you’re ready to lead refrigerated freight at a high level, build a team that performs under pressure, and take the next step in your leadership career, this is your shot.

Lead with urgency. Protect the margin. Own the market. Apply now.

• 3+ years of freight brokerage experience
• 2+ years of reefer or temperature-controlled freight experience (strongly preferred)
• Prior leadership, mentorship, or team lead experience
• Strong negotiation skills and deep reefer market knowledge
• Proven ability to manage high-pressure, time-sensitive freight
• Comfortable in a fast-paced, performance-driven environment

All your information will be kept confidential according to EEO guidelines.