Senior Solutions Manager

  • 1303 Yonge St, Toronto, ON M4T 2Y9, Canada
  • Full-time

Job Description

The Senior Solutions Manager will work closely with the sales organization to recognize, develop and qualify sales opportunities. They will attend regular cadence and brainstorming meetings with new and existing to understand our clients goals and recognize business opportunities for CDM. Working closely with the sales organization, the Senior Solution Manager will be responsible for qualifying opportunities with a holistic view of client budgets, timelines and most importantly CDMs current and future capabilities.

In addition the Senior Solution Manager will be focusing on developing market ready service offerings. Market ready service offerings require insight into product and tool capabilities, availabilities, and market values. As a result, the offerings will be turn key for our new and existing client driving healthy deployment and recurring revenues.

The successful candidate must be a critical thinker, and experience in dealing with a fast pace agile environment. Must have a track record in supporting sales and/or business development roles, developing digital solutions be it passive and/or interactive and managing client expectations with respect to technical capabilities, functionality and timelines.  You must have experience in selling in technology that are ROI/ROE driven. Must be accustomed to working in environment where the lifespan from planning to deployment of a typical project would be between 5-6 weeks.

  • Strategic – Own ideation, creation and design of the customer experience while maintaining a standard on details
  • Ability to ideate, conceptualize and present ideas directly to customers and/or senior management
  • Customer First – Be the subject matter expert and creating value for the CDM group while being a trusted advisor to the end customer with a holistic view on value added services
  • Entrepreneurial – Aiming for a win-win situation
  • Collaborative – Single Point of Contact between Business Development, Sales, Product Management/Development and the Customer
  • Ability to manage internal goals and customer expectations while feeding the functionality roadmap on core services
  • Strategic – Own ideation, creation and design of the customer experience while maintaining a standard on details
  • Ability to ideate, conceptualize and present ideas directly to customers and/or senior management
  • Customer First – Be the subject matter expert and creating value for the CDM group while being a trusted advisor to the end customer with a holistic view on value added services
  • Entrepreneurial – Aiming for a win-win situation
  • Collaborative – Single Point of Contact between Business Development, Sales, Product Management/Development and the Customer
  • Ability to manage internal goals and customer expectations while feeding the functionality roadmap on core services
  • Ambiguity – A problem solver that is comfortable with ambiguity, able to dissect problems in digestible and actionable pieces.
  • Story Telling – Articulate the story backed by logical thinking and data behind decisions and provide guidance
  • Data Driven – Ability to digest, correlate and provide insights on multiple steams of data
  • Derive decisions based on data driven insights, objectively making the right decisions for CDM and the Customer
  • Challenge Status Quo – Transformative with a keen sense of efficiency and process improvement.  Continuously seek scalability through gap identification and getting stakeholder buy-in
  • Standardization – have a keen business sense for market demand and market values. Have client insight into areas of opportunities to have a standardized service offering with exceptional focus on total cost of ownership
  • Participate and represent CDM in industry trade show events and conferences

Qualifications

  • Bachelor’s Degree in business and or Marketing with working experience in the technology field
  • Bachelor’s degree in IT with working experience in sales and or marketing field
  • 5 years of experience within a digital role where you developed, launched and or managed digital media/brands projects
  • 3 years’ experience in ideating, solutioning and/or designing interactive and passive digital solutions
  • 3 years’ experience in a management capacity dealing in a direct sales role or supporting sales initiatives.  
  • 3 years’ experience in product management and/or packaging of scalable services
  • Have an understanding or background in one of the following disciplines’: Development, UI design, Implementation/Execution
  • Strong understanding of industry relevant technologies such as; IoT, mobile, proximity networks, AI/ML, video analytics and Content Management Systems
  • Candidate should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.
  • Comfortable working in a fast pace, diverse, environment where change is the only constant.
  • Adaptable and flexible to business environments.

Additional Information

Life at Cineplex: 

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies - operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families. 

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us, and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more. 

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.  

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.  

Learn more about our businesses through the links below.  

Cineplex | Cineplex Digital Media |  | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENE  

Inclusion & Diversity: 

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.  

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) may be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

 

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