Part-Time Amusement Ambassador - Galeries des la Capitale

  • 5401 Boulevard des Galeries, Québec, QC G2K 1N4, Canada
  • Part-time

Company Description

Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. A leading entertainment and media company, Cineplex welcomes over 70 million guests annually through its circuit of theatres and location based entertainment venues across the country. In addition to being Canada’s largest and most innovative film exhibitor, Cineplex also operates successful businesses in digital commerce (, food service, alternative programming (Cineplex Events), cinema media (Cineplex Media), digital place-based media (Cineplex Digital Media) and amusement solutions (Player One Amusement Group). Additionally, Cineplex operates location based entertainment complexes specially designed for teens and families (Playdium) as well as Canada’s favourite destination for ‘Eats & Entertainment’ (The Rec Room). Cineplex is a joint venture partner in SCENE, Canada’s largest entertainment loyalty program.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States. To learn more visit or download the Cineplex App.

Player One Amusement Group, a division of Cineplex Entertainment LP, employs over 500 people in 21 offices throughout Canada and the United States.  One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centres, restaurants, arcades, shopping centres and water parks.  

Job Description

The Player One Amusement Group division of Cineplex has an immediate opening for the position of Amusement Ambassador, reporting to the FEC Operations Manager, Player One Amusement Group. This position is based at Galeries des la Capitale, 5401 Boulevard des Galeries, Québec, QC G2K 1N4. This is an hourly role and you will be expected to work a variable schedule which will include holidays, days, evenings and weekends Monday to Sunday.

In this role, you will provide exceptional guest service and maintain the operation of the games room at Galeries des la Capitale, as a cashier and amusement ambassador.

Job Duties

  • Provide exceptional and friendly guest service
  • Obtain payment for playcard purchases in the form of cash, debit and credit
    • Balancing cash drawer by counting cash at the beginning and end of work shift
    • Maintain cash out operations by following policies and procedures
  • Upsell playcards to maximize guest service
  • Redeem prizes for guests at the Redemption counter and obtain e-tickets as payment
    • Maintaining redemption operations by following policies and procedures
  • Restocking of merchandise
  • Address and rectify guest complaints and concerns
  • Assist in maintaining presentation and working condition of the facility including its games, redemption counter, office, etc.
  • Assist in maintaining stock levels of supplies for the facility including the redemption counter, game area, office, staff washrooms, etc.
  • Exceed the facility’s cleanliness standards
  • Perform weekly audits



  • Work safely and honestly
  • Arrive for work on time
  • Adhere to the facility’s health and safety standards
  • Adhere to P1AG’s Standards, Policies and Procedures
  • Keep the facility impeccably clean; even picking up and disposing of debris that is not yours
  • Be polite and courteous with Guests and fellow team members
  • Take pride in your job

Minimum Requirements

  • Legally able to work in Canada
  • Available days (Monday to Friday)
  • Energetic and enthusiastic personality
  • Self-motivated
  • Display strong verbal communication skills
  • Works well in busy environment

Additional Information

Interested applicants please apply today. 

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion. 

No Agency Calls Please


Privacy Policy