Internal Auditor - Operations Audit

  • 1303 Yonge St, Toronto, ON M4T 1X3, Canada
  • Full-time

Company Description

Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. A leading entertainment and media company, Cineplex welcomes over 70 million guests annually through its circuit of theatres and location based entertainment venues across the country. In addition to being Canada’s largest and most innovative film exhibitor, Cineplex also operates successful businesses in digital commerce (, food service, alternative programming (Cineplex Events), cinema media (Cineplex Media), digital place-based media (Cineplex Digital Media), amusement solutions (Player One Amusement Group) and an online esports platform for competitive and passionate gamers (WorldGaming Network). Additionally, Cineplex operates a location based entertainment business through Canada’s newest destination for ‘Eats & Entertainment’ (The Rec Room), and will also be opening new complexes specially designed for teens and families (Playdium) as well as exciting new sports and entertainment venues across Canada (Topgolf). Cineplex is a joint venture partner in SCENE, Canada’s largest entertainment loyalty program.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States. To learn more visit or download the Cineplex App.

Job Description

The Risk Management department is pleased to announce an opening for the position of one (1) Internal Auditor assigned to the Operations Audit team. This position will be based out of our Home Office in Toronto, and report to the Director, Audit and Health & Safety.

The Internal Auditor’s role will be to review controls and compliance in front-line business units at Cineplex. The Internal Auditor will achieve these objectives by:

  • Reviewing data remotely and performing on-site audits at any and all Cineplex properties, with a focus on theatre locations.
  • Preparing reports on audit findings and communicating these reports, along with supplemental findings and analysis, to location management and senior leadership.
  • Helping to consult on development and refinement of new and existing controls for business units.
  • Providing consultation and awareness to Cineplex businesses through Audit “best practices”, Loss Prevention techniques and other training initiatives.

On a rotating basis, this position may also be assigned to one of the following functional groups of the Risk Management team:

  • Operations Audit (with focus on Location Based Entertainment); reporting to the Manager, Audit
  • Loss Prevention; reporting to the Manager, Loss Prevention
  • Analysis & Controls; reporting to the Director, Analysis and Controls
  • Corporate Audit; reporting to the Director, Corporate Audit


  • Conduct analysis and review of data and video prior to an audit.
  • Conduct audit and analysis and review of documents and data onsite at a venue.
  • Conduct analysis and review of documents and data after the onsite audit.
  • Identify control issues or fraud indicators and expand testing where warranted.
  • Prepare audit reports detailing audit results and significant findings.
  • Attend manager meetings and visit locations providing onsite audit training and recommendations.
  • Conduct onsite visits at locations across Canada - expected travel approximately 30%.


Loss Prevention

  • Conduct investigations using transaction analysis and Video Recording Systems to identify and investigate fraud indicators.
  • Prepare evidence files and investigation reports with recommendations and guidance for operations management and senior management.
  • Help develop new or update existing systems to uncover theft and fraud.
  • Perform criminal investigations and prepare reports for the police that result from these investigations.  Attend court as a witness, if required.
  • Provide regular updates to the Loss Prevention group on the progress of investigations.
  • When required, review Video Recording Systems, report service issues, and train operations management on the use of these systems.
  • Create, deliver, and participate in Risk Management training sessions for operations management.

Analysis & Controls

  • Using the Executive Information System (EIS) ensure that business unit admissions, concessions transactions, deposits and miscellaneous sales are accurate.
  • Set-up new admission categories and prices in EIS.
  • Provide support for promotions and marketing initiatives.
  • Provide monthly reports to business units on high risk areas.
  • Provide administrative support for the department.

Corporate Audit

  • Document corporate financial processes, risks, and key controls.
  • Analyze risks and controls to identify control gaps.
  • Test key controls.
  • Prepare audit reports detailing audit results, significant findings, and recommendations.



Education / Professional Qualifications

  • College/University degree desirable.
  • Enrollment, or pursuit, to obtain accreditation or certifications in Audit, Risk Management, Loss Prevention, or other applicable subjects may be a condition of employment.


Desirable experience includes:

  • Work experience in an entertainment, restaurant, theatre, or retail environment.
  • Previous operations audit or loss prevention experience.
  • Previous work experience in analysis or data analytics.
  • Report preparation and effectively conveying findings and recommendations to management.
  • Work experience in conducting investigations and interviewing.
  • Experience using video recording systems.


  • Must have excellent communication skills, both written and oral. Fluently bilingual in English and French is desirable.
  • Must be confident and self-assured.  Must be able to act independently and perform duties with minimal supervision.
  • Must be comfortable working autonomously from remote sites while maintaining close communications with Home Office.
  • Must be willing to travel, including travel on weekends when required.
  • Must be willing to work, and/or be available during non-standard hours to support the Operations window for the business units, as dictated by the needs of the business.
  • Must have good judgment.  Should be able to set priorities and allocate time accordingly.
  • Must have strong interpersonal skills; an ability to maintain composure in potentially adversarial situations.
  • Must display attention to detail and an ability to screen information with a critical eye for reasonableness and common sense.  Must be able to differentiate fact from fiction.
  • Must have the ability to learn quickly – business systems/procedures, as well as software applications.
  • Must be able to demonstrate strong computer skills using some or all of the applications listed:
  • Word processing (MS Word)
  • Spread Sheet (MS Excel)
  • Database (MS Access, SQL)
  • Vista, and/or other Point of Sale (POS) systems

Additional Information

Interested applicants, please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

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