Hourly Server – Playdium, Orion Gate

  • 20 Biscayne Crescent, Brampton, ON L6W 4S1, Canada
  • Part-time

Company Description

Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. A leading entertainment and media company, Cineplex welcomes over 70 million guests annually through its circuit of theatres and location based entertainment venues across the country. In addition to being Canada’s largest and most innovative film exhibitor, Cineplex also operates successful businesses in digital commerce (CineplexStore.com), food service, alternative programming (Cineplex Events), cinema media (Cineplex Media), digital place-based media (Cineplex Digital Media), amusement solutions (Player One Amusement Group) and an online esports platform for competitive and passionate gamers (WorldGaming Network). Additionally, Cineplex operates a location based entertainment business through Canada’s newest destination for ‘Eats & Entertainment’ (The Rec Room), and will also be opening new complexes specially designed for teens and families (Playdium) as well as exciting new sports and entertainment venues across Canada (Topgolf). Cineplex is a joint venture partner in SCENE, Canada’s largest entertainment loyalty program.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States. To learn more visit Cineplex.com or download the Cineplex App.

Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your interest – let’s tell you a bit about this revolutionary new concept called Playdium.

The new Playdium is 30,000 square feet of games and food for teens, kids and families to explore, connect and play. Featuring state of the art Virtual Reality, video and redemption gaming for prizes, and a variety of recreational activities like rope courses and bowling – Playdium will be an unbeatable amusement and gaming experience. Perfect for groups of friends and families to engage in friendly competition, celebrate special occasions or simply hang out. Featuring fresh food options at a sit-down family restaurant, and fast casual dining, both accommodating for all types of occasions.

Job Description

Cineplex Entertainment, headquartered in Toronto, Ontario, is currently recruiting for the position of Server – Playdium, Orion Gate, reporting to the Service Manager. This position will be based at our Playdium, Orion Gate located at 20 Biscayne Crescent, Brampton, ON L6W 4S1.

The Server will be responsible for providing high-levels of guest service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The Server will perform guest service duties in a friendly and professional manner at all times, and ensure that the guests have an enjoyable dining experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures.

Job Duties:

  • Take food and beverage orders from guests and ensure these are given to the appropriate person to execute (i.e. kitchen staff, service bartender, etc.).
  • Maintain familiarity with the composition of all menu items, including items available at the bar.
  • Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner.
  • Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements.
  • Change table linen as required and ensure dirty or damaged linen is not being used.
  • Clean and refill condiment sets for each table.
  • Ensure table decorations are clean and comply with company standards.
  • Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair.
  • Ensure storerooms are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
  • Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed, yet allowing guests to finish their meal without feeling rushed.
  • Ensure that guests are correctly charged, present the bill and take payment from the guest, in accordance with the procedures of the establishment.
  • At all times to be aware of and practice good guest service, assisting the guest in any way which does not adversely affect other guests.
  • Attend to guest complaints satisfactorily.
  • Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests, as well as fire escapes.
  • Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively.
  • Be continually aware of and maintain the highest standards of personal hygiene and dress.
  • Ensure that any subordinate staff adhere to and maintain the highest possible standards of personal hygiene and dress.
  • Attend meetings and training courses as required.
  • Any other duties as assigned.
  • Follow Health, Food Safe and Liquor service guidelines.

Qualifications

Requirements:

  • High school diploma or GED required.
  • Strong service experience who thrives on engaging guests.
  • 1-3 years of restaurant service experience considered an asset.
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
  • Able to effectively communicate both verbally and in writing.
  • Able to work well under pressure.
  • Strong attention to detail.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Professional appearance and manners.
  • Strong work ethic and positive team attitude.

Working Conditions:

  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Required to stand and walk for extended periods of time.
  • Lifting or moving up to 20lbs may be required.

Additional Information

Interested applicants please apply today.  

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.  

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