Sales Coordinator - The Rec Room Masonville Place

  • 1680 Richmond St. North, London, Ontario, ca
  • Full-time

Company Description

Cineplex is one of Canada’s leading entertainment and media company, Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. As Canada’s largest and most innovative film exhibitor, Cineplex welcomes 70 million guests annually through its circuit of 164 theatres across the country. Cineplex also operates successful businesses in digital commerce (, food service, alternative programming (Cineplex Events), cinema media (Cineplex Media), digital place-based media (Cineplex Digital Media), amusement solutions (Player One Amusement Group) and an online eSports platform for competitive and passionate gamers ( Additionally, Cineplex operates a location based entertainment business through Canada’s newest destination for ‘Eats & Entertainment’ (The Rec Room), and will also be opening new complexes specially designed for teens and families (Playdium) as well as exciting new sports and entertainment venues in communities across the country (Topgolf). Cineplex is a joint venture partner in SCENE, Canada’s largest entertainment loyalty program.   

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States and we offer competitive compensation, incentive and benefits programs. To learn more visit or download the Cineplex App.

Job Description

Cineplex, headquartered in Toronto, Ontario, is currently recruiting for the position of Sales Coordinator - The Rec Room, Masonville Place, reporting to the Sales Manager, Groups & Events, The Rec Room Masonville Place.

We are looking for a detail oriented team player who enjoys multi-tasking and leading by example. This position will be based at our Masonville Place Rec Room located at 91680 Richmond St. North in London, ON.  

Job Duties 

  • Respond to all incoming groupsales inquiries (i.e. phone, email, web, etc.) and conduct outbound calls to respond to guest enquiries. 
  • Assist Sales Manager, Groups & Event with all administrative tasks required to properly sell and   service meetings & special events business within TRR. 
  • Maintain accurate and detailed reports for each booking and maintain excellent communication with The Rec Room culinary and operating teams. 
  • Assist the Sales Manager, Groups & Events to execute group sales initiatives (i.e. direct mail,      e-blasts, phone calls). 
  • Manage customer database and ensure that all records are up-to-date. 
  • Maintain timely sales reporting to Executive Director, Groups & Events.


  • College Diploma in Hospitality or related field. 
  • Experience in hospitality sales administration preferred. 
  • Strong working knowledge ofhospitality industry principles, methods, practices, and techniques. 
  • Strong working knowledge of Excel, MS Outlook, Microsoft Office and CRM Database management are  required. 
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and  resolutions required. 
  • Able to respond quickly in a dynamic and changing environment with competing priorities. 
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. 
  • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers 
  • Able to effectively communicate both verbally and in writing. 
  • Ability to coordinate and organize meetings, and other events as required.   

Working Conditions 

  • Manual dexterity required to use desktop computer and peripherals 
  • Extended hours as required

Additional Information

Interested applicants, please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

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