Inside Sales Representative

  • Full-time

Company Description

The Chubb Fire & Security Difference...

Service Excellence

Technology leadership

Focus on Quality

National Coverage

Single Point of Contact

A Name You Can Trust

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

Role Summary:

As an Inside Sales Representative, you will play a crucial role in driving revenue growth by collaborating with your assigned Senior Fire Systems Sales Leader in identifying and qualifying sales opportunities, engaging with prospects, producing quotations and finalizing invoicing. You will be responsible for nurturing relationships with existing clients, as well as generating new business through proactive outreach and lead generation efforts. The ideal candidate is a self-starter with excellent communication skills and a passion for sales.

Pay Range: From $45,000.00 per year

Job Description

  • Manage incoming requests from your Senior Fire Systems Sales Leader, responding in a complete and timely manner.
  • Proactively reach out to potential customers via phone, email, and other channels to generate sales opportunities.
  • Support the Senior Fire Systems Sales Leader by providing information to conduct product demonstrations and presentations to showcase our offerings and address customer needs.
  • Build and maintain strong relationships with clients to ensure customer satisfaction and maximize retention.
  • Collaborate with the sales team to develop and execute strategies for achieving sales targets and objectives.
  • Utilize CRM software to manage leads, track sales activities, maintain accurate records and create invoices following delivery.
  • Review, monitor, and follow up on open customer orders, providing lead times and updated information as required.
  • Incoming deficiency quoting and customer follow-up for timely resolution
  • Assist in releasing equipment for immediate delivery
  • RMA and Change Order request activity, processing and follow-up.
  • Assist with communicating project schedules when required.

Qualifications

  • Experience in inside sales, field sales, or account management in a B2B environment.
  • Experience in fire protection, safety, industrial sales, or technical service is considered an asset.
  • Proficient in MS Office, CRM systems, and inventory management systems.
  • Strong interpersonal and communication skills, with a professional demeanor.
  • Passion for sales, relationship-building, and working in a target-driven environment.
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a team.
  • A valid driver’s license and access to a vehicle is required.

Additional Information

More about the position:

  • Ability to work with minimal supervision.
  • Excellent time management skills; able to work under pressure.
  • Solid analytical, organizational, and communications skills
  • Strong interpersonal skills; effective at building relationships

Our offerings include:

  • Competitive compensation and benefit package
  • Vehicle allowance and gas card
  • RRSP matching
  • Employee Discounts
  • Learning and Development opportunities
  • Reward and Recognition Program
  • A culture of performance & accountability
  • A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

  • Criminal Background Check
  • Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.