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Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

Role Summary:

Our Calgary branch is looking for a Collections Specialist to service our customer base of highly sensitive accounts. You will be responsible for a variety of credit and collections activities, including but not limited to the following:

Key Job Responsibilities:

• Providing excellent service and ensuring exceptional results in the collection of outstanding commercial and consumer receivables.
• Conducting collections calls for all past due accounts as per portfolio of accounts assigned.
• Contacting past-due customers by phone or e-mail, requesting payments, and negotiating appropriate payment arrangements based on Chubb’s policy.
• Assessing and mitigating risk by referring accounts for further action.
• Reviewing and analyzing Accounts Receivables to determine problem accounts and initiate reconciliation/dispute process with Chubb Canada branches.
• Obtaining and preparing credit information and recommending credit limits, including limits for Credit Supervisor’s approval and above.
• Achieving individual collection targets in order to meet Department and Company’s goals.           

• Post-Secondary Education in Business Administration or a related discipline.
• Minimum of 4-5 years of previous collections experience and a good knowledge of credit and collections practices within a large corporate environment.
• Certification from the Credit Institute of Canada valued.

More about the position:

• High proficiency in Excel
• Excellent communication, interpersonal, and presentation skills
• Must have strong analytical skills and sound business judgment
• Self-direction and organization skills critical to achieving month-end reporting deadlines

Our offerings include

• Competitive compensation and benefit package
• RRSP matching
• Employee Deals & Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.