Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services.  Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders!  In other words, we are working to create citizenship for all those who work and live in our Communities.   

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions.  At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices.  We believe that by honoring and celebrating our diversity, we create unity. 

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience.  If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us.  We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member.  We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect! 

We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!    

Are you ready to make a real impact in an assisted living community? As our Concierge, you’ll be the heart of the community, bringing energy, warmth, and efficiency to everything you do. From guiding residents to managing calls to handling various tasks with ease, you’ll play a key role in ensuring everyone feels cared for and valued.

Key Responsibilities

• Multitask like a pro: Answer incoming calls, schedule appointments, and direct visitors with a friendly and welcoming attitude.
• Resident Guide: Help residents and visitors navigate the building, always offering a warm smile and friendly direction.
• Mail Master: Sort and distribute mail swiftly and accurately.
• Admin Support: Manage typing tasks and assist in planning community events, making sure everything runs smoothly.
• Knowledge Keeper: Distribute marketing materials and provide information about our community to potential residents and their families.
• Emergency Response: Be ready to assist with the Emergency Call System, ensuring residents’ needs are met promptly.
• Safety First: Conduct regular Stat Checks to maintain a safe environment.
• Building Maintenance: Assist with work orders and ensure all areas of the community are in tip-top shape.
• Spreading Kindness: Ensure residents, guests, and staff feel valued, creating a positive atmosphere.
• Flexibility: Step up when needed, providing support in the absence of the Resident Services Director, and handling emergencies with professionalism and calm.

Basic Qualifications & Experience

• High School Diploma or equivalent experience.
• Working knowledge of multi-extension, multi-line telephone system is required.
• Prior concierge or hospitality experience strongly preferred.
• Energetic, enthusiastic, exceptional communication skills.
• Good organizational skills, follow-up and follow through; must be able to multitask.
• Minimum one-year experience in a business office environment. Strong clerical skills to include knowledge of computer software (Word, Excel, Outlook).
• Must be able to read, write and speak the English language.
• Must possess strong communication and excellent customer service skills.
• Must be able to read, write and speak the English language

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits, stands, bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Interacts with residents, family members, visitors frequently.

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider!  These may vary based on the status of the role (PT, FT, or PRN).  

• Health Coverage
• Health Savings Accounts 
• Retirement (with match)
• Dental, Vision, Disability & Life Insurance
• Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

This position will be accepting applications until April 11, 2025. Also, this role may close early due to the volume of applicants.    

All your information will be kept confidential according to EEO guidelines.