Sales Counselor
- Full-time
- Posted Wage: $27.05 - $32.20 / hour
Company Description
Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services. Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders! In other words, we are working to create citizenship for all those who work and live in our Communities.
We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions. At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices. We believe that by honoring and celebrating our diversity, we create unity.
In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience. If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us. We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member. We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect!
We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!
Job Description
Position Summary
Responsible for selling homes within the Community by interacting with established customers and developing new prospects. As part of a sales and marketing team, helps plan, direct, organize and implement-marketing strategies to meet defined move-in objectives and sales goals. Responsible for achieving weekly lead contacts and monthly goals for closed sales and move ins.
Essential Duties
- Develops and utilizes an effective plan of lead follow-up including but not limited to telephone contact and personal appointments.
- Shows apartments and the retirement community to prospective residents, guests and others.
- Maintains customer contact documentation for each prospect. Oversees process of
- qualifying each prospect for level of interest and urgency. Assesses client eligibility with regard to physical, financial and social criteria. Assists each prospective customer through the decision making process. Develops each lead to decision.
- Prepares and maintains accurate, complete and up to date sales related documents, including contracts and unit inventory records.
- Develops an appropriate number of leads from sources other than advertising and direct mail, including community outreach and networking.
- Prepares timely sales reports including traffic reports and lead sources.
- Helps develop and present visual and oral presentations to be used by Sales and Marketing staff during promotional presentations. Assists with special event planning and implementation.
- Contributes to the planning, research and writing of the community’s marketing plans.
- Other duties as assigned.
Qualifications
Basic Qualifications & Experience
- High School Diploma or GED. Advanced education, particularly in sales and marketing preferred.
- 1-3 years professional experience in marketing, advertising, communications, sales, leasing, promotion or public relations required.
- Proven expertise in relationship sales required. Senior housing sales experience desired.
- Excellent communication skills required. Proficiency in Microsoft Office or applicable software preferred.
- Must be able to read, write and speak the English language.
- Must possess excellent customer service skills.
Working Conditions / Physical Requirements
- Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
- Sits, stands, bends and moves intermittently during working hours.
- Is subject to frequent interruptions.
- Interacts with residents, family members, visitors frequently.
Additional Information
If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN).
• Health Coverage
• Health Savings Accounts
• Retirement (with match)
• Dental, Vision, Disability & Life Insurance
• Paid Time Off plan
We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging. Please let us know if you require accommodation during the interview process.
We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.
This position will be accepting applications until January 13, 2025.
All your information will be kept confidential according to EEO guidelines.