Automotive Customer Service Representative - Amarillo

  • Full-time
  • Department: Texas

Company Description

Christian Brothers Automotive - Ranked the #1 Automotive Service Franchise and #2 Overall Franchise Chain In AmericaForbes, July 2019!!!

“Christian Brothers Automotive ranked #1 in Customer Satisfaction among Aftermarket General Maintenance Providers in the Inaugural 2019 U.S. Aftermarket Service Index Study.” - J.D. Power

WE OFFER:

  • WEEKENDS OFF!
  • HOURLY + POSSIBLE COMMISSION!
  • PAID VACATION and HOLIDAYS!
  • FUN, FAMILY ENVIRONMENT

Our mission is simple – Love your neighbor as yourself. 

Our Customer Service Representative will create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. All locations are equipped with manufacture-level diagnostic equipment in the shop, with lobbies that are designed to be welcoming and comfortable for guests. We enjoy providing the highest level of customer service while maintaining those original principles. We're excited to find the team member who will provide this experience to the guests!

Job Description

Job Title : Automotive Customer Service Representative

  • Do you have a passion for automotive repair?
  • Are you driven by and focused on customer experience?
  • Do you enjoy a fast-paced, challenging work environment?
  • Are you goal oriented?
  • Do you like helping people?

If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you!

Apply Now and take pride in where you work!

Position Summary

Will bring enthusiasm and commitment to our customers and team members everyday while creatively and effectively expanding our brand identity and awareness. A go-getter who can assist customers and staff with a warm personality. Ability to understand automotive repair and communicate vehicle needs to our customers.

Duties and Responsibilities

  • Desire to learn automotive repair service terminology and processes
  • Greet incoming guests and checking them in and out of our system
  • Coordinate and provide shuttle services as needed
  • Build repair tickets (source parts and labor time)
  • Explain automotive repair needs to our customers

Qualifications

Qualifications

  • Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
  • Outspoken, friendly, customer focused attitude required
  • Experience engaging with community members and local organizations
  • Excellent verbal and written communication skills
  • Strong organizational skills with superior attention to detail
  • Ability to multitask and meet deadlines
  • Proficient with Microsoft Office Suite or related software
  • Ability to work Monday – Friday, 7am – 6pm
  • Automotive knowledge required

Additional Information

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.