Christian Brothers Automotive Corporation (“CBAC”) is a full service and premium level automotive repair franchisor based in Houston, TX and has been ranked on the Best Places to Work in the city by the Houston Chronicle for 7 years in a row. Christian Brothers, best known for its motto “Love your neighbor as yourself,” serves 178 franchise locations across 26 states with another 45 in development.

As part of its business model CBAC, or an affiliate, purchases the land and manages the building process for its future retail franchise locations.

Job Title:  Automotive Service Advisor

• Are you goal oriented
• Do you enjoy a fast-paced, challenging work environment?
• Would you like every weekend off to spend more time with your family and friends?
• Do you like helping people?

If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you!

Apply Now and take pride in where you work!

Position Summary:

As an Automotive Service Advisor with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle.  You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.  

Our Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Essential Duties and Responsibilities:

• Greet every customer that enters our facility with hospitality and the highest level of respect.
• Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner. 
• Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity. 
• Maintain a positive attitude and team atmosphere at all times.
• Use the phone in a professional manner, always with the intention of creating a long-term relationship between the store, yourself and the customer.
• To act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting an attitude of honesty and integrity.
• Directs, coordinates, and participates in performing customer service activities as dictated by the workload.
• Shuttle customers as needed.
• Assist other employees as needed.

Two years related experience and/or training; or equivalent combination of education and experience. Graduation from an industry recognized service training program also preferred by not required.  Experience with R.O. Writer is highly desired.

Certificates, Licenses and Registration Preferences:

• Current driver’s licenses.
• Proof of minimum state required insurance on personal vehicle.
• Driving record acceptable to our current insurance carrier.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.