Claims Specialist

  • Full-time

Company Description

Chiquita is a leading global company with 20,000 employees across 30 countries. We are passionate about our nutritious, high-quality, energy-rich and value-added bananas.

Chiquita's products are sold in nearly 70 countries around the world. Chiquita Brads International grows, procures, markets and sells bananas and other fresh fruits under the Chiquita brand and other names.

Job Description

  • Process all claims related to shipment or quality of fruit from beginning to end and ensure that proper document is maintained for each claim.
  • Investigating claims, analyzing evidence, assessing legal liability, determining strategy, defending claims, helping the negotiation and settlement.
  • Liaising with all departments (legal, quality, logistics, etc) and external parties involved (local authorities, cargo or vessel owners, ports administration and insurers including with their lawyers).
  • Develop best practices to optimize claim processing quality. Develop SOP as necessary.
  • Provide proactive recommendation internally to decrease future claims and avoid future damage.
  • Follow and provide guidance related to policies and regulations of port, carriers, and industry standards.
  • Review of shipping contracts or other related documents.

Qualifications

  • Bachelor’s degree in law; or Certificate or Diploma from a professional or business/Law school with experience.
  • At least 3 years’ experience in claim department of a shipping company or insurance company dealing with claim related to freight or shipping of perishable products.
  • Extensive knowledge of shipping/freight issues and trade documentation.
  • Expertise in international maritime regulations/legislations.
  • Familiar with legal concepts, commercial law, insurance policy, freight and port agreements and container lease agreements and related legislation.
  • Proficiency skills in Excel spreadsheets and Power point presentations.
  • Excellent negotiation skills.
  • Ability to work as part of a multicultural cross functional team.
  • Proficiency in both written and verbal English is a must.  Spanish or other European languages would be an asset.