Enterprise Account Manager

  • Full-time

Company Description

Chili Piper helps businesses help their buyers. 

People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement

Job Description

• Renew/expand the contracts of our largest enterprise customers through great relationship building and value-add throughout their lifecycle with us

• Uncover expansion opportunities within different geographies/business units, additional sales seats, and new products

• Clearly define and review the success criteria with your customer to ensure they’re performing as expected on a regular basis.

• Leverage sales management tools like Salesforce and Salesloft to track sales activities

• Sell to key decision makers within enterprise organizations over 1,000 employees. You must establish strong partnerships with procurement teams, legal teams, and security teams in addition to the primary decision makers in sales, customer success, and marketing departments.

• Identify customers at risk and provide the support necessary with our Customer Success team to retain and make them successful.

• Work closely with the Customer Success team to ensure all onboarding and success criteria are being met

• Develop account plans to plan out strategy alongside marketing and customer success to expand enterprise accounts.

Qualifications

• 5+ years of sales experience working with Enterprise level sales cycles

• Experience using Salesforce CRM

• Experience selling to Enterprise Marketing & Sales teams is preferred

• The ability to demonstrate a strong aptitude for both selling and building lasting relationships with customers

• Strong business acumen and comfort with presenting to, and establishing relationships with, senior level executives in enterprise-level companies

• Technologically savvy and ability to learn and demonstrate new technology fast

• Proven ability to achieve and exceed quotas and goals

• The ability to work individually and collaborate within a team environment to achieve set goals

• Exceptional verbal and written communications skills

Additional Information

How We Work

  • Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.
  • Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.
  • Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.
  • Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

The Perks

  • Unlimited Vacation
  • Company Offered 401k Plan
  • Generous Health, Dental, and Vision Insurance
  • WeWork membership so you can work from anywhere
  • Any equipment/software/tech that you need to do your job
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