Product Manager

  • One Dock 72 Way, Brooklyn, New York, United States
  • Full-time

Company Description

Chili Piper helps businesses help their buyers. 

People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement

Job Description

We are looking for a product manager to help us grow our customer base and make every team on Chili Piper more productive.

You’re constantly identifying user problems and thinking critically about which to prioritize. You know how to measure and interpret the results of your team’s efforts. You love working on teams, side-by-side with the best engineers and designers. You easily manage several projects at once and you don’t miss deadlines.

Chili Piper has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking, and, above all, collaborative.

What you will be doing

  • Become an authority in your product area. You’ll identify customer needs and business opportunities through a combination of research, feedback collection from cross-functional teammates, and competitive data analysis.

  • Define, understand, and improve key funnels and metrics.

  • Own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.

  • Drive execution against our plan in collaboration with Engineering and Design peers: making trade-offs, anticipating staffing needs and risks, and ensuring frequent and clear communication.

Qualifications

What skills you should have

  • Prior Saas experience is a must 

  • 3+ years of experience building and delivering successful products. You can take rough themes and big ideas and turn them into a roadmap with minimal guidance

  • Talent for mediating challenging interests and finding creative solutions

  • Strong written communication skills

  • You love building complex products that engage users

  • You understand how to take highly complex data and turn it into actionable insights 

  • You like to be challenged by enterprise-grade problems 

  • Are very very passionate about every small detail in a product and always dedicated to improving your craft 

  • Love a good scrum and neatly organized kanbans

Additional Information

How We Work

  • Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.
  • Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.
  • Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.
  • Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.
 

The Perks

  • Unlimited Vacation
  • WeWork membership so you can work from anywhere
  • Any equipment/software/tech that you need to do your job
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