Product Account Coordinator

  • 17 N State St, Chicago, IL 60602, USA
  • Full-time

Company Description

Chicago Connect specialize in increasing market share for our clients’ brands and we ensure we tailor our services to their needs in a face-to-face environment. There are various disciplines in the direct marketing field and we primarily focus on live marketing strategies. The marketplace is fiercely competitive and brands in all industries are vying for their potential customers attention. With so many choices on how brands can target their customers, choosing the right marketing mix is more important than ever. That’s where Chicago Connect comes in.

Job Description

We are looking for an Product Account Coordinator to provide day-to-day support to our corporate group members team and ensure smooth sales procedures.

To succeed in this role, you should be highly organized and able to perform multiple tasks for different teams/clients at the same time. If you have experience with marketing campaigns and understand what excellent customer service is, we would like to meet you. Our ideal candidate is able to both administer daily sales activities and brainstorm innovative ideas to improve our customer relationships.

Salary range: $38000 - $48000 per year.

Responsibilities

  • Communicate directly with existing and prospective clients across different platforms to find out about their needs

  • Prepare, file and retrieve sales-related documents, like contracts

  • Working closely with assigned clients and leads to determine needs.

  • Design and renew sales pitches  

  • Update internal databases with account information.

  • Coordinate meetings, calls and demos for the Account Management team.

  • Conduct research on prospective clients.

  • Create detailed reports of campaigns’ results.

  • Perform market and competitive research.

  • Maintaining an accurate and updated database of client information.

  • Generate new customers on a daily basis for our clients.

  • Liaise with internal teams to ensure proper pre- and post-sales service.

  • Communicate customer feedback to Marketing, Sales and Product Development teams.

Qualifications

  • Bachelor’s degree in Business Administration or related field.

  • Proven work experience as an Account Coordinator, Sales Coordinator or similar role.

  • Experience with marketing/advertising campaigns.

  • Organizational and time-management skills.

  • Strong communication skills with a problem-solving attitude.

  • Excellent computer skills (MS Office in particular)

  • Exceptional verbal and written communication skills.

  • High level of efficiency and accuracy.

Additional Information

Disability Insurance

Employee Discount

Flexible Schedule

Employee Assistance Program