Senior Manager Billing and Collections

  • Full-time

Company Description

Checkpoint Systems, a division of CCL Industries, is a global leader in merchandise availability solutions for B2B and B2C retailers, encompassing loss prevention, merchandise visibility and IoT product ecosystems that work in concert to drive profitability and enhance the customer experience. Checkpoint Systems provides end-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle, prevent out-of-stocks and reduce theft, thus improving merchandise availability and the shopper’s experience. Our intelligent retail solutions are built upon 50 years of radio frequency technology expertise, innovative high-theft and loss-prevention solutions, market-leading RFID hardware, software, cloud-based SaaS, and customizable labeling and EAS antennas capabilities, to brand, secure and track merchandise from source to shelf.  Our customers include many of today’s top brick and click retailers, offering an array of customizable solutions for Drug, Supermarket, Apparel, Electronics, General Merchandise and Big Box stores.  Global headquarters is located in Thorofare, NJ, and features a state-of-the-art Customer Experience Center, showcasing Intelligent Retail Store solutions.

Checkpoint Systems operates in every major geographic market and employs over 4,000 people worldwide. We offer a competitive compensation package and comprehensive benefits package that includes life, health, dental and vision, 401(k), flexible spending accounts and tuition reimbursement. We care about our people as they are the key to our success. We also provide an open and friendly work environment where we empower people with opportunities to collaborate with global teams, launch innovative products, and grow professionally with a dynamic organization.  

EEO AAP Employer/Vet/Disabled 
Drug Free Workplace

Job Description

  • The Senior Manager of Billing and Collections plans, organizes, and directs the activities of the Credit Team, Billing Team, Cash Application Team, and Master Data
  • Responsible for evaluating the accounts receivable portfolio and designing appropriate strategies to improve key cash flow metrics.
  • Provides direction, guidance, develops workflow processes, checks and balances, and tracking mechanisms, by understanding internal factors of each job in order to achieve job success.
  • The position will lead in the development and execution of effective Credit Management solutions that provide the company with administrative workflow to optimize cash flow and credit risk management.
  • Responsible to manage and track the productivity of the billing team by ensuring that billing activities are timely and accurate.  Will review monthly reports, analyze outcomes, identify trends, and ensure timely and proactive communication to internal and external customers.
  • Provide management, oversight, and assurance that clients’ cash collections, adjustments and accounts receivable balances are accurate and meet customer expectations.
  • Partners with Treasury, Customer Service, Sales, AP Manager and Global managers to provide support and guidance in development, design and execution of programs and other key initiatives
  • Reports to Controller

Job Duties

  • Implement best practices and controls to ensure quality, error-free invoices, and increased productivity with the invoice process
  • Create and implement billing process workflows, overseeing all areas of billing operations to ensure a consistent system exists, to provide timely and accurate billings.
  • Ensure accurate and relevant management information for business decision making
  • Direct a cross-function team of Sales, Customer Service and internal employees to identify opportunities to streamline the invoicing process
  • Guide Credit Manager/Lead in efforts to maximize DSO. Identify key drivers and implement/track action plans.
  • Develop and optimize effective credit management and credit reporting and distribution. Focus on standardization and automation of collection efforts, processes, and systems
  • Establish reporting systems to analyze and identify opportunities to optimize credit department performance.
  • Ensure that the credit function is following internal and external audit requirements.
  • Manage all third-party credit and/or collection agency relationships
  • Meet with customers as needed to reduce risk and exposure.
  • Review accounts for potential bad debt loss and reserve recommendations
  • Review bankruptcy documentation and manage the claim process
  • Direct Billing/Credit manager/leads to develop and implement effective employee communications and team meetings
  • Maintain excellent communication relationships with key customers and regional managers. Ensure that all relevant business needs are being met.
  • Specific day-to-day tasks documented within the department work files.

Qualifications

Education 

  • BSBA Finance/Accounting/Business Management/Business Administration

Experience

  • 15+ years Credit/Collections in a management role
  • 5+ years Cash Application
  • SAP
  • Microsoft Excel

Knowledge, Skills & Abilities 

  • Ability to organize and manage major projects/initiatives and multiple priorities
  • Demonstrates high level of competency in decision making and problem solving
  • Proven management skills with the willingness to assist and teach others
  • Analytical and driver of process improvements
  • Strong troubleshooting skills with the ability to resolve operational and systemic problems
  • Successful track record in supporting the implementation of global/Corporate strategies
  • Results oriented with a strong work ethic
  • Ability to motivate others to achieve desired goals
  • Proven record of outstanding written and verbal communication and negotiation skills, with experience interacting with and presenting to key customers.
  • Effectively prioritizes and utilizes own time and the time of others on what is important. Ensures timely execution and follow-up.
  • Strong strategic thinking, problem solving, and decision-making skills

Additional Information

All your information will be kept confidential according to EEO guidelines.