National Account Manager (Midwest Region - Various Locations Available)

  • Chicago, IL, USA
  • Full-time

Company Description

Checkpoint Systems, a division of CCL Industries, is a global leader in merchandise availability solutions for B2B and B2C retailers, encompassing loss prevention, merchandise visibility and IoT product ecosystems that work in concert to drive profitability and enhance the customer experience. Checkpoint Systems provides end-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle, prevent out-of-stocks and reduce theft, thus improving merchandise availability and the shopper’s experience. Our intelligent retail solutions are built upon 50 years of radio frequency technology expertise, innovative high-theft and loss-prevention solutions, market-leading RFID hardware, software, cloud-based SaaS, and customizable labeling and EAS antennas capabilities, to brand, secure and track merchandise from source to shelf.  Our customers include many of today’s top brick and click retailers, offering an array of customizable solutions for Drug, Supermarket, Apparel, Electronics, General Merchandise and Big Box stores.  Global headquarters is located in Thorofare, NJ, and features a state-of-the-art Customer Experience Center, showcasing Intelligent Retail Store solutions.

Checkpoint Systems operates in every major geographic market and employs over 4,000 people worldwide. We offer a competitive compensation package and comprehensive benefits package that includes life, health, dental and vision, 401(k), flexible spending accounts and tuition reimbursement. We care about our people as they are the key to our success. We also provide an open and friendly work environment where we empower people with opportunities to collaborate with global teams, launch innovative products, and grow professionally with a dynamic organization.  

EEO AAP Employer/Vet/Disabled 
Drug Free Workplace

Job Description

This position can be located in the following areas: Chicago, Minneapolis, Cleveland, Cincinnati or Columbus. 

The National Account Manager for Checkpoint’s Alpha High Theft Solutions brand will be responsible for working with the VP of Alpha Sales to build, manage, and sustain profitability of named large, national and regional account(s) across vertical markets, identifying and opening new accounts, and the introduction of all of Checkpoint’s US product lines.   Reporting to the VP of Alpha Sales, the National Account Manager will own the account(s) identified and be responsible for deliverables, training, communication, business case development, revenue growth, and profitability. The National Account Manager will be responsible for both existing customers and for growing the business by securing new accounts.

Job Duties:

  • Develop and lead the customer sales strategy, resource coordination, and the revenue and profit expectations for designated national and regional account(s).
  • Manage revenue and growth opportunities within assigned accounts
  • Foster long lasting, positive working relationships between the accounts and Checkpoint’s Alpha High Theft Solutions Brand
  • Set the expectation of cooperation, coordination, and execution within their account(s)
  • Drive collaboration and teamwork
  • Devise strategy to effectively close the sale of new products and determine a mutually beneficial pricing structure
  • Understand the customer and their needs, and effectively work with product management team to offer insight and intelligence with respect to customer demands
  • Conduct periodic account reviews to keep management updated on key progress indicators
  • Serve as the primary contact for their strategic national account(s)
  • Ensure complete support and visibility around the company’s highest value customers
  • Offer the greater Checkpoint team new insights from his/her client(s) that may be transferable to other customer & industries, or Checkpoint Line of Businesses
  • With support from finance, negotiate favorable contracts
  • Budget and forecast sales for the customer volumes, revenue and margin
  • Research customer’s pain points to review the current trends, identify competition and identify new solution opportunities, and to hold the relevant “Customer Innovation Sessions between customer, LOB’s and R&D and then to drive our Innovation Program
  • Provide first class customer service and care

Qualifications

Education

  • Bachelor’s Degree
  • Master’s Degree, a plus
  • Formal Sales training, a plus

Experience

  • Minimum of six (6) years’ experience in sales or equivalent field, national account responsibility, a plus
  • Experience as a retail operator and/or Loss Prevention Senior Management
  • Experience in customer service or related field experience, a plus
  • Global account experience, a plus

Knowledge, Skills & Abilities

  • Demonstrated ability to build and maintain strong customer relationships
  • Proven ability to sell complex solutions as well a variety of hardware & specialty products
  • Experience in sales with both short and long cycles times a plus
  • Solid understanding of current technologies used in retail
  • Proven ability to collaborate with internal teams to effectively deliver excellent service
  • Ability to engage in market research and business planning
  • Exceptional presentation skills and ability to influence others by effectively using data
  • Experience identifying and acquiring new customers
  • Creative in finding solutions to problems
  • Understanding of planning and supply chain and the importance of accurate forecasting
  • Experience partnering with Product Management to offer insights and intelligence defining and anticipating customer needs
  • Financial and business savvy, ability to communicate a business case
  • Project management skills

Additional Information

Travel up to 50%+