Senior Payment Specialist, Alternative Payment Methods

  • Full-time
  • Cost Center Hierarchy: Product
  • CKO Department: Product

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

The role

Local and alternative payment methods (APMs) play a crucial role in helping businesses around the world reach customers in ways that are tailored to each of hundreds of different markets. This value comes with immense complexity as each payment method is intricate and dynamic. The payment specialist will play a key role in the end to end delivery for launching new payment methods, as well as in ongoing maintenance.

For new payment methods, the Payment Specialist will work with a range of cross-functional teams including engineering, accounting and treasury to lay out testing plans, complete provider certification, set up and troubleshoot settlement reconciliations, analysing and implementing ways to reduce reconciliation breaks. For existing payment methods, whether it's a feature based on commercial request or driven by payment methods, the Payment Specialist will be responsible for gathering the required information and presenting it to the product team with a clear description of the implementation and interpretation of the APM rules and their recommendations.

Payment Specialists will also be responsible for disseminating payments knowledge throughout the organization making sure that merchant facing teams have the required information to be able to answer merchant queries. This will also require them to support internal operations teams in maintaining and troubleshooting a range of operations such as merchant onboarding, settlements and reconciliation.

Qualifications

What we’re looking for

  • 3+ years of hands-on Business Analyst or other relevant roles' experience in financial services and/or in payments processing.

  • Excellent analytical and problem-solving skills, with motivation to find end-to-end solutions. 

  • Ability to work cross-functionally and with remote teams.

  • Excellent attention to detail and ability to work with complex datasets.

  • Ability to meet tight deadlines in an evolving environment, with multiple projects and competing priorities.

  • Willingness to take new initiative and continuously learn.

  • Experience with analysis & BI tools is a plus (Excel, Looker, DataDog most commonly, SQL is a nice to have).

  • Bachelor’s degree or equivalent. 

  • Fluency in English, and superb communication skills at all levels.

  • Knowledge of Payments is a must.

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

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