Senior Internal Communications Manager

  • Full-time
  • CKO Department: Marketing

Company Description is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

The role

Reporting to the Global Director of Communications, the Senior Manager of Internal Communications will create and implement global internal communications strategies and campaigns that drive awareness and understanding of our mission and business priorities. You’ll work hand-in-hand with senior leaders, business partners, and team members to create inspiring, effective, and engaging communications that drive and amplify our business priorities – both within departments and across our company.


How you’ll make an impact

  • Work closely with leaders across the business to provide critical communication counsel on a wide range of business, people and culture topics, including the frequency, channels and content of communications.
  • Create internal communications strategies and cascades for key internal changes.
  • Develop, write, and edit communications for executives and leaders, including talking points, emails, Frequently Asked Questions, and presentations.
  • Own the monthly All Employee Meeting - set the agenda, drive narrative development and content creation for participating senior leaders, create slide materials, and provide scriptwriting and messaging support.
  • Create scalable processes, templates and resources for rhythm-of-the-business communications such as people initiatives and product launches.
  • Work cross-functionally with the broader Communication teams to align on communication goals, channel strategy, and messaging, including reactive messaging and issue response.
  • Monitor and develop strategies to influence our employee engagement and culture.


What we’re looking for

  • 8+ years of professional experience in Internal Communications in a global company, ideally with experience in Change communications.
  • Ability to engage senior executives with communication counsel and support and communicate the voice of leaders.
  • Strong eye for business and an understanding of the key drivers for success across global teams within a hyper-growth technology company.
  • Excited about taking a data-driven approach to internal communications and showing progress and ROI.
  • Comfortable working in a fast-paced environment as a trusted teammate, prioritizing and balancing several projects simultaneously.
  • A natural storyteller with outstanding writing and editing skills, able to produce content rooted in our company mission, values, operating principles and objectives.
  • Experience with organizational change and communicating key initiatives across multiple internal audiences.
  • Understanding of market trends and news cycles and/or experience in corporate, digital content, social media, or public relations environments that include direct responsibility for social media support for executives.

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

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