Lead Sales Associate (Full-Time) - E. Brainerd Store

  • 7601 E Brainerd Rd, Chattanooga, TN 37421, USA
  • Full-time

Company Description

Goodwill is much more than just retail stores. For more than 90 years, Chattanooga Goodwill Industries has helped people with disabilities and other disadvantages get the training and support they need to find competitive employment in the community.

Since 1923, we’ve been in the business of empowering people through work and employment. We provide a hand up, not a handout, to people who face a variety of barriers. Challenges might be mental, physical and emotional disabilities or other disadvantages such as a lack of education or a long absence from the working world. We offer them job training and other resources they need to find and keep a job. People who come to Goodwill want to be self-sufficient members of the community. They know the sense of independence and self-worth that comes with earning a paycheck.

Funding for these programs and services comes from the sale of donated items in Goodwill retail stores; from personal, corporate and state financial contributions; and from contract labor services that Goodwill provides to businesses and government.

Goodwill is a 501(c)(3) nonprofit organization, which means that all donations are fully tax-deductible as allowed by law. We are a member agency of Goodwill Industries International and United Way of Greater Chattanooga, and we are accredited by CARF.

Job Description


The Lead Sales Associate provides superior customer service by contributing to effective store operations.


Performs supervision as needed in the absence of the Store Manager or Assistant Store Manager.


  • Assures completion of POS transactions and the proper control of cash and media at the POS registers according to policies and procedures
  • Assists in the training of new Sales Associates
  • Oversees the breaks of all cashiers and communicates performance issues with management
  • Serves as the third key holder and is responsible for performing the opening and closing procedures at the store
  • Prepares daily deposits, change, makes bank runs, and has access to safe combinations
  • Ensures compliance of company policies, procedures and practices, and supports loss prevention efforts
  • Other duties as needed


This position requires moving and standing in one place for extended periods of time. Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items is also required.



  • High school diploma or equivalent
  • Prior retail experience preferred
  • Prior management or team lead experience
  • POS experience


Must have strong communication skills and work well with others. Must be courteous and efficient, and highly skilled in providing prompt and friendly service. Cash handling, strong math skills, the ability to multitask, being detail oriented and highly observant is a plus.


Valid driver's license and proof of automobile insurance is required.


Additional Information

All your information will be kept confidential according to EEO guidelines.