Warehouse Dispatcher
- Full-time
- Compensation: USD 19.00 - USD 25.00 - hourly
Company Description
Charlie's Produce - Coke Farm Division - Who We Are
Coke Farm is an organic grower/shipper/handler located in San Juan Bautista, California. Farming since 1981, Coke Farm serves as a 100% organic food hub for over 70+ growers in our region. Coke Farm empowers organic farmers while engaging customers to become part of the organic farming movement.
Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus.
With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like-minded individuals to help further our goal to enhance our communities through quality produce.
What we offer:
- An amazing company culture!
- Medical/Dental/Vision on the first of the month following hire.
- ESOP (Profit Sharing) and 401(k).
- Paid vacations, paid holidays.
- Coverage under State Sick Leave.
- 100% Prepaid College Tuition for employees and their dependents.
- Employee assistance program (EAP).
Additional Compensation Details:
- $19.00 - $24.00+ per hour
- Potential 90-day performance-based raise
- Yearly review with possibility of increase based on performance and tenure.
Job Description
The Role
The Dispatcher is responsible for the coordination of fulfilling orders which include the movement of goods and vehicles as well within the warehouse and to external destinations. This role ensures timely and efficient delivery of products, working closely with the Receiving Department to manage incoming shipments, cooling times, icing procedures, and related documentation. The Dispatcher also collaborates with the Shipping Supervisor to plan and execute daily workloads.
Essential Duties and Responsibilities (any combination of the following job duties):
- Uphold all food safety standards and immediately report any concerns regarding food safety or quality to the appropriate personnel.
- Monitor all email communication and respond with promptness while providing the highest levels of customer service.
- Monitor “Shippers” for all approved orders from the Sales Department.
- Provide support/relief to Appointment Scheduler in all tasks.
- Communicate with Sales to expedite shipments and carry out tasks assigned by the supervisor.
- Support the coordination of cross-dock, load-only, and return-to-grower (RTG) orders. (assigned by Shift Supervisor)
- Collaborate with Sales to assess inventory levels and adjust product orders as necessary.
- Monitor/Verify product availability in “Shippers” of incoming commodities and existing orders.
- Maintain and distribute daily reports and updates to relevant departments. (end of shift handoffs)
- Ensure accurate inventory control and report any discrepancies or issues.
- Resolve and report discrepancies, short orders, and shipping errors.
- Assist Order Builders in location of commodities while assembling orders.
- Adhere to company policies and procedures while maintaining a strong focus on customer service.
Qualifications
Required Skills and Experience
- 1-year previous dispatching and receiving experience.
- At least 1 year of office administrative experience.
- Ability to work in/ near a refrigerated environment at 36 - 40 degrees
- Ability to maintain a safe working environment by following all safety practices and food safety procedures
- Working knowledge of Google Suite and Microsoft Office applications
- Basic math skills, counting.
- Bi-lingual English/Spanish required.
- Self-starter, strategic and independent thinker.
- Demonstrates strong interpersonal and teamwork skills.
- Must be detail oriented and analytical.
- Excellent time management and capable of meeting work schedule deadlines.
- Adaptability/Flexibility, with the ability to react quickly to changing requirements from internal and external conditions while maintaining good communication with all parties involved.
- Strong and well-organized communicator, both written and verbal.
Additional Information
This is a safety-sensitive position.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
We do not provide H1-B sponsorships at this time.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)
Charlie's Produce is an Equal Opportunity Employer
Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/
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