Inputting data and archiving documents

Handling correspondence (emails, letters, phone calls) with employee loan customers

Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers

Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers

Assisting in the preparation of reports or office documents

Guiding HR partners in filling out employee loan data templates

Following up on documents with relevant internal or external parties (HR partners/customers)

Organizing the data room containing employee loan documents

Assisting with other administrative tasks as needed by the team or supervisor

Minimum of 2 years of work experience

Proficient in English (written and spoken)

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Strong attention to detail