Mystery Shopper Assistant Manager

  • Jakarta, Indonesia
  • Full-time

Job Description

  • Manage full timer and par time mystery shopper
  • Assign MS tasks to full time and part time mystery shopper by weekly
  • Work independently part time staff recruitment and training data collecting and analysis
  • Communicate actively with team in a timely manner
  • Manage the full time and part time mystery shopper daily job ensure the quality
  • Evaluate the full time and part time mystery shopper
  • Performance by monthly Gathering daily reports from Mystery Shopper
  • Build a complied daily report on Mystery Shopper activity
  • Verify and confirm completion and accuracy of information in each daily reports with respective Mystery Shopper
  • Maintain a register on company equipment used for Mystery Shopper activities, and Security Team in general
  • Actively assist in maintaining Mystery Shoppers pipeline through referrals/campus recruitment and document active/past

Qualifications

  • Candidate must possess at least a Bachelor Degree any field
  • At least 5 year(s) of working experience in managing operation area
  • Strong communication skills
  • Structured person be a team player but at also be able to work independently
  • Can work under pressure with a professional manner and excellent output
  • Strong interpersonal, analyzing and problem solving skill
  • Excellent leadership, good team spirit