Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

• Coordinate collection activities of unsecured products, manage flow rates to prevent accounts from flowing down to charge off and minimize net credit losses
• Recruitment, training and performance management of the collection team to ensure good productivity
• Process-reengineering of collection processes to improve productivity
• Capacity tracking, management and planning to ensure adequate collection resources for the section all the time
• Manage and optimize collection cost
• Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure
• Tracking and evaluating the effectiveness of all collection strategies. Design and conduct champion & challenger tests of all collection strategies
• Prepares regular and customized, in-depth reports and information summarizing various aspects of unit(s) activities. Interprets important aspects of reports for management.
  

• Bachelor's degree 
• 5 years of working experience in Collection and 1-2 years of working experience as Desk Collection Supervisor/Manager
• Strong understanding of collections activities and process. 
• Sound people supervisory/managerial skills.
• Excellent problem-solving skills. 
• Advanced Communication skills, both verbal and written.
• Adequate analytical skills and has experience in developing collection reports to measure collection productivity/performance.
• Experience with collection strategy to achieve both short term and long term desirable result/portfolio quality. 
• Ms-office skills.