We’re embarking on something BIG... 

Central 1 is the partner of choice for financial, digital banking and payment products and services – fueling the success of businesses across Canada. With $16.9 billion in assets, we leverage our scale, strength and expertise to power progress for more than 225 credit unions and other financial institutions, enhancing the financial well-being of more than five million customers from coast to coast. For more information, visit Central1.com.

Because of COVID19, all Central 1 offices are currently closed to non-essential employees. This role will see you working remotely until our offices are reopened. The timeline to reopen is still under consideration, as are our future remote working policies.

We are looking for a network analyst to help us provide services to credit union members across Canada. This position will aid in designing and implementing complex IT systems connecting our data centers to third-party clients or the cloud. You will be working with a great team of network analysts and have a seasoned senior engineer to lean on. 

What you'll be doing: 

• Implementing new IT solutions using public cloud providers 
• Designing and implementing IT network systems of moderate complexity
• Planning and testing rollout of new network hardware and system releases 
• Developing comprehensive operational procedures for ongoing support, change management, incident and problem management. 
• Script, automate, and test network routine network changes. 
• Provide support for cloud-based workloads in Azure and AWS
• Capacity planning, process, and resource analyses of the network 
• Creating and maintaining documentation for existing and new network systems using detailed diagrams 
• Providing 7x24 on-call support in a customer-centric environment and resolving the more complex problems and interconnection issues with external service providers or escalating to Senior Network Engineer. 
• Monitoring health and performance of key network systems daily
• Monitoring security forums and vendor mailing lists, ensuring all network systems are up to date with patches and not vulnerable to attacks.
• Performing considerably complex troubleshooting of network systems in collaboration with other teams. 
• Participating in various projects as a technical resource.
• Maintaining current knowledge of Central 1’s IT infrastructure and operations 
• Performing other duties as required to deliver exceptional service and to support Central’s business goals 

What you'll have

• 4+ years relevant experience in network support, preferably with related network certifications.
•  A CCNA or CCNP (preferred) certification is an asset 
• Experience within a large corporate IT environment 
• Strong understanding of IT operations. 
• Extensive experience with VPN IPSEC and TCP/IP
• Experience using command line to configure the network
• Network automation and scripting experience would be valuable to us.

 Some things we do here: 

• Core Cisco routing and switching (802.1Q VLAN, QoS, HSRP, OSPF, BGP) configuration and support. 
• Cisco Unified Computing 
• Firewall implementation, configuration and support (Cisco ASA and Palo Alto) 
• Load balancing configuration and support (F5 Big IP) 
• Network traffic analysis and troubleshooting 
• Communication infrastructures, VPN (Global Protect), MPLS etc. 
• Supporting a mixed Linux/Windows virtualized server environment.  
• Experience with AWS and/or Azure 
• Hands-on experience with network automation 
• Experience supporting voice-related technologies including voice mail systems, VOIP/IP PBX, SBC, conferencing, and IVR systems is an asset (Cisco Unified Communications or Skype for Business / Microsoft Teams) 

Nice to have

• Software-defined networking 
• Scripting 
• Experience designing and implementing data center networks 
• AWS or Azure certifications 

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants and we will provide an accessible candidate experience.

Reporting to: Manager, Infrastructure
Grade: TBD
Date Posted: June 1, 2021
Internal Applicant due date: June 8, 2021
External Applicant due date: June 22, 2021
Location: Vancouver, British Columbia, Mississauga, ON and/or Toronto, ON