Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians.  Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com

As a Project Manager, you will engage with multiple Central 1 external clients on programs, projects, or initiatives from launch to completion, as part of a team led by a Principal Consultant or as the lead on a project. You will be responsible for coordinating with other Consultants and Implementation Analysts in implementing software features and products for online banking and payment platforms.

What you'll be doing:

• Supporting and assisting the Principal Consultant with strategic planning and tactical deployments of features and products for key clients.
• Leading and coordinating the activities of Business Analysts or Implementation Analysts on projects where size and complexity require additional efforts.
• Responsible for a program of work, aligned either by type or by the client.
• Consulting with clients on their desired implementation needs, working on the project from start to finish. 
• Writing Statements of Work (SOWs), change requests, requirements analysis, and impact analysis, on projects usually of medium-size and/or medium-level complexity.
• Conducting discovery sessions with a client to develop the solution or approach to implementing
• Generating necessary requirements documents and change orders for engineering teams to execute.
• Working with the engineering teams as they develop their code/configurations, answering questions, and confirming requirements. 
• Performs functional, cursory, and regression testing.
• Coordinating the code deployments to QA environments and assists the client with UAT testing. 
• Coordinating and interfacing with client activities throughout the project lifecycle, updating budgets and other necessary client-facing collateral, and ensuring adequate support and direction is given during UAT and production deployment.
• Creating launch plans and coordinates launch activities. 
• Updating internal tracking systems and ensures the project moves across the phases of the lifecycle.
• Updating and creates product implementation guides.
• Ensuring project timesheets from multiple teams are accurate and reflect the overall effort.
• Reviewing timesheets and expenses for each project and submits for monthly billing.   
• Providing post-implementation support and closes the project with the necessary documentation.
• Sharing knowledge and specific product implementation strategy with other members of the team as requested. 
• Mentors junior resources 
• Collaborates with the Client Development team to manage client relationships.

What you'll have:

• A university degree in computer science, business, or other related disciplines with an IT focus.
• 7+ years relevant experience and 5+ years consulting and/or project management experience.
• Financial Services background is preferred, especially in digital, online banking platforms technology services. 
• Business analysis and Project Management work experience required
• Able to build and maintain strong client relationships
• Able to define the implementation approach for various products of significant scope, complexity, and revenue potential
• Able to prioritize and set clear direction and expectations.    
• Strong analytical, problem-solving, planning, organizational, and time management skills. 
• Communicates effectively and strategically orally and in writing, with clients, technical teams, and other co-workers, 
• Ability to manage multiple projects while motivating and managing a team 

Nice to have:

• CBAP or PMP designation is an asset.

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants and we will provide an accessible candidate experience.

Reporting Manager: TBA
Grade: F
Location: Vancouver, BC or Mississauga, ON or Toronto, ON