We’re embarking on something BIG... 

Central 1 is the partner of choice for financial, digital banking and payment products and services – fueling the success of businesses across Canada. With $16.9 billion in assets, we leverage our scale, strength and expertise to power progress for more than 225 credit unions and other financial institutions, enhancing the financial well-being of more than five million customers from coast to coast. For more information, visit Central1.com.

Who are you:

As a Service Now professional you have great communication skills, you are solutions oriented, have a zest for learning and have strong hands on experience using the ServiceNow platform.

What you'll be doing:

You will be a key member of our Corporate IT team and support our ServiceNow platform. You will develop solutions to improve the platform, assist with deployment of changes to the production environment, monitor and resolve issues, asses ServiceNow modules and processes, create reports, communicate and train end users on changes to the platform along with perform other duties as required to deliver exceptional service and to support business goals.

About you:

• You have thorough knowledge and understanding of IT operations and ITSM processes
• Strong analytical, problem solving, organizational and time management skills
• You can communicate effectively both orally and in writing with technical teams and co-workers, work to schedules  and adapt easily to changing priorities and business needs
• 3+ years relevant experience in IT environment

Technical Knowledge

• 3+ years experience developing for, operating and supporting Platform/Software as a Service (PaaS/SaaS) is required
• Experience with the ServiceNow platform
• 3+ years experience developing with HTML, JavaScript, CSS and Powershell is required
• 3+ years experience in using SQL (MSSQL, MySQL) is required

Nice to haves:

• Experience with ITIL Incident, Problem and Change Management (ITIL Certification/Training) 
• Experience with Web Services, REST APIs and JSON 
• Experience in Linux, PHP, jQuery, Git, and Subversion
• Experience with business analysis and information gathering

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves.

Our total rewards package goes beyond what goes into your credit union account. We have a comprehensive compensation structure consisting of a competitive base salary and individual and company-wide annual incentive, matched contributions for your RRSP and a top-notch benefits plan. 

Beyond the numbers, we think about you as a person, offering work-life flexibility, an on-site gym, career development opportunities and a day off to volunteer in your community.

Central 1 is committed to diversity and inclusion. If you have a request for an accommodation, we will work with you to meet your needs.

Reporting to: Manager: Business Technology Developer

Grade: D

Date posted: December 5, 2019

Internal applicants please apply by: December 13, 2019

*Unsolicited resumes from vendors will not be accepted for this or any position at Central 1