When you’re passionate about what you do and where you work, the rest comes easy. That’s the culture at Central 1 Credit Union, and that’s precisely what we’re looking for from you. Supporting nearly 150 member credit unions across British Columbia and Ontario, we’re the backbone of the credit union system in both provinces – taking care of everything from online services and product development, to payment processing, trade association services and more.

Our team of over 600 employees represent some of the most innovative, passionate individuals you’ll ever meet; people who honestly care about the organization, its members and each other. In other words, people who love what they do.

The Partner Manager is accountable for all business aspects of the UX Platform Program. 

Key Accountabilities:

• Product Marketing & Sales:  Lead the sales stream & partner with marketing to ensure key messages are delivered, prepare and lead sales meetings, training Central 1 relationship managers and other internal partners, lead role in negotiating with clients, gain client commitments, outreach to system partners

• Partnerships:  Define eco-system partnerships within parameters of vendor agreement including seeking creative solutions and lead the implementations

• Pricing:  Pricing standards by client type, guidelines for risk-based pricing, price sheets & quote tools, implementation fees

• Legal:  C1 to client standard agreements, commitment letters,

• Vendor Sandbox:  Negotiate early access to a development environment with our vendor, fees, support, training, rollout to select champions

• Communications:  Work with communication stream to provide voice of the client to all communications and drive forward communications to meet business objectives

• Billing & Licensing:  Ensure that billing processes are established and licensing processes are established

• Migration:  Work with the migration team to provide leadership to the migration approach and establish a network of partners to accelerate

• You have a post-secondary education or equivalent in work-related experience. You are a seasoned professional with proven accomplishment at a senior level with a focus on IT, relationship management, project management, sales and marketing of technology and payment services.
• Possessing an entrepreneurial spirit with a track record of building strong client relationships, you are passionate for being a leader in a “client centric” organization.
• You have the ability of creating and influencing mutually beneficial outcomes at a senior level through excellent communication skills (written & oral), facilitation skills, presentation skills and conflict resolution skills.
• Self-motivated with a high degree of problem solving/analytic skills, you are able to take initiative and apply the right pressure to get the job done on behalf of the clients. Having extensive contact with clients will assist you to develop and secure interaction with all levels that increase account penetration and leads to increased revenue opportunities with existing clients.
• Diplomacy, tactfulness, accuracy of information, time management and the flexibility to meet the diversity of clients are all essential skills to succeed in this role.

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to diversity and inclusion. If you have a request for accommodation, we will work with you to meet your needs.

Grade:  I

Date Posted: May 31, 2018

Internal applicants must apply by June 7, 2018

*Unsolicited resumes from vendors will not be accepted for this or any position at Central 1*