When you’re passionate about what you do and where you work, the rest comes easy. That’s the culture at Central 1 Credit Union, and that’s precisely what we’re looking for from you. Supporting nearly 150 member credit unions across British Columbia and Ontario, we’re the backbone of the credit union system in both provinces – taking care of everything from online services and product development, to payment processing, trade association services and more.

Our team of over 600 employees represent some of the most innovative, passionate individuals you’ll ever meet; people who honestly care about the organization, its members and each other. In other words, people who love what they do.

We have an opportunity for a casual Fraud Prevention Analyst in our Fraud Alert Services Operations. The department is a 24 hour/7 days a week operation. You will typically be working 8 hour shifts, which vary between days and nights.

The Fraud Prevention Analyst is responsible for coordinating analysis of all sources of fraud information received by the department to achieve effective responses to new fraud situations and appropriate responses to fraud trends. The position facilitates the sharing of information regarding suspected and confirmed fraud incidents between Central 1, Payment Networks and member credit unions and assists in identifying fraudulent activity.

A minimum of 2 years post-secondary education in a related field or at least 2 years fraud prevention related experience in either accounting, finance, auditing, criminology, loss prevention, law or fraud investigation. Experience with processor operations, card association rules and technology associated with payment systems is an asset. Strong analytical and problem-solving skills are required in this role, along with an exceptional command of the English language and proven customer service skills. The ability to work independently as well as part of a team and trusted to handle a high level of responsibility and confidentiality is essential in this role. You may need to multi task and handle several conflicting priorities simultaneously, while maintaining attention to detail and a high degree of accuracy. This position requires working weekend nights and holidays, with the flexibility to work beyond the shift if / when necessary.

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to diversity and inclusion. If you have a request for a disability-related accommodation, we will work with you to meet your needs.

Reporting to: Manager, Fraud Alert Services
Grade: C

Date Posted: October 27, 2017

*Unsolicited resumes from vendors will not be accepted for this or any position at Central 1*