When you’re passionate about what you do and where you work, the rest comes easy. That’s the culture at Central 1 Credit Union, and that’s precisely what we’re looking for from you. Supporting nearly 150 member credit unions across British Columbia and Ontario, we’re the backbone of the credit union system in both provinces – taking care of everything from online services and product development, to payment processing, trade association services and more.

Our team of over 600 employees represent some of the most innovative, passionate individuals you’ll ever meet; people who honestly care about the organization, its members and each other. In other words, people who love what they do.

The successful candidate will focus on supporting the operational aspects of Systems supported services such as: Managed Server, Managed Desktop, Messaging and Collaboration and Identity and Access Management Services.

He or she will be responsible for providing day to day support and maintenance of our existing services based on the Microsoft platform with a strong emphasis on automation and scripting to effect change and ensure DEV, QA and PROD environments are provisioned and configured on the same specs. A key area of focus for this role will be Identity and Access Management; working under the guidance of senior IDM administrators, this role will perform day to day operational support for managed identities, group management and single sign on configuration and maintenance.

Specific Accountabilities:

• Day to day operational maintenance of user identity, groups and claims based authentication services.
• Patch and maintain operating systems and related software using automated techniques where possible. Servicing systems while maintaining availability is often a priority.
• Disciplined high and low level documentation of IT systems using wikis and diagrams.
• Serve as a technical resource for teams that will include developers, project managers, application specialists, testers, systems analysts, business analysts and others.
• Deliver per project timelines within large business projects· Apply changes to production systems in a planned and controlled fashion. Changes are tracked using ITIL style change management methodologies.
• Deliver exceptional service and support-to-support Central's business goals.
• On call support 24x7 for Systems team rotation. (1 week in 8, usually <3 calls)

• 2-3 years of relevant experience in an enterprise IT environment.
• Related post-secondary education is an asset.
• Familiarity of systems operation in a sensitive production environment, including deployment planning and change management methodologies (such as ITIL).
• Good time management and task prioritization ability.
• Thorough knowledge of best practices in an open source and non-open source software context.
• Strong problem solving and analytical abilities.
• Good written and verbal communication skills.
• Ability and desire to help others understand systems that are new or complex to them.

Requisite Skills:

• Working knowledge of Windows Server 2008, 2012
• SCCM (Imaging development and software deployment/upgrades)
  
• Internet Information Services (IIS)
• Active Directory Federation Services, Microsoft Identity Manager, Single Sign on and Second factor technologies
• MUST be proficient in PowerShell and other scripting languages (i.e. Python / Shell / WSH)
• Active Directory exposure, including LDAP/Directory Services skills

Desired Skills:

• ITIL 2 or 3 certification
• MCSE or relevant experience
• Understands the basics of Networking and firewalls, SSL / PKI, HTTP(s) protocol
• SharePoint Administrator skills a plus

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to diversity and inclusion. If you have a request for a disability-related accommodation, we will work with you to meet your needs.

Reporting to: Team Lead, Systems
Grade: D1

Date Posted: February 14, 2017

Internal Applicants must apply by: February 21, 2017

*Unsolicited resumes from vendors will not be accepted for this or any position at Central 1*